Vapi
Voice-AI developer platform — STT + LLM + TTS pipelines wired to telephony (Twilio / SIP). Used to build outbound + inbound phone agents at scale. Raised $20M Series A from Bessemer + Y Combinator (Dec 2024) at $130M valuation; revenue reported >$10M ARR by Q1 2025.
Active · Verified 2026-10-26 · fresh as of 2026-10-26 · 47 cited facts, 3 with a third-party source · 1 recorded change · Suggest a correction
At a glance
- Tier
- T1
- Section
- Voice agent platforms
- Created
- 2023 (YC W23) vendor fix
- Latest release
- not applicable — not OSS fix
- License
- not applicable — not OSS fix
- GitHub
- github.com/VapiAI (SDKs only) repo fix
- Pricing
- Per-minute usage ($0.05/min base + provider passthrough) vendor fix
- Funding
- $20M Series A Dec-2024 (Bessemer); $130M val third-party fix
- Freshness
- 2026-10-26 fix
- Layer
- agent-infra repo fix
- Licensing
- commercial vendor fix
- SDK languages
- csharp, go, java, python, rest, ruby, typescript vendor fix
- Protocols
- mcp-client, mcp-server vendor fix
When to use
Optimised for: Building phone-call voice agents quickly with composable STT/LLM/TTS
Anti-fit: Telephony-centric — not for in-app voice UX; per-minute pricing scales fast at high volume
Pros & cons
Pros
Category-leading mindshare; Bessemer-backed; SOC 2 + HIPAA; mature webhooks + SDKs.
Cons
Per-minute economics at scale; provider-passthrough means triple vendor exposure (STT + LLM + TTS).
Claims & capabilities
$20M Series A Dec-2024 (Bessemer lead); >$10M ARR reported Q1 2025; YC W23
Technical surface
- API surface
- REST API; SDKs (Python, JS, React); webhooks
- Backend storage
- Call state in Vapi-managed DB; transcripts retained per config
- Deployment
- Cloud-managed; private deployments on Enterprise tier
- Embedding model
- not applicable — not a memory product
- Multi-tenancy
- Multi-tenant cloud; Enterprise dedicated tier
- MCP
- yes — Vapi MCP server (remote https://mcp.vapi.ai/mcp, Streamable HTTP; VapiAI/mcp-server, MIT); assistants can also call MCP tools
- A2A
- searched not found
- OpenTelemetry
- searched not found
Compare Vapi with…
Alternatives to Vapi → live options ranked by shared design, licence, hosting and MCP support
Similar systems
Other voice agent platforms in the catalog, ranked by inbound references.
- Cartesia Sonic T1
Cartesia's Sonic TTS — state-space-model-based voice generation, lowest published TTS latency (~40ms). Cartesia raised $64M Series A Q1 2025 (Index + Lightspeed); founded by Mamba authors. Agent platform layer ('Cartesia Line') wraps Sonic with telephony + LLM.
- LiveKit Agents T1
LiveKit Agents — agent framework built on LiveKit's open-source WebRTC media server. LiveKit raised $45M Series B Sep-2024 ($300M val). Powers OpenAI Realtime API's WebRTC transport (LiveKit is the substrate OpenAI chose). Agents framework formally launched 2024.
- ElevenLabs Conversational AI (now ElevenAgents) T1
ElevenLabs launched Conversational AI Nov-2024 — STT + LLM + their own market-leading TTS in one pipeline. Combines vendor's voice cloning + multilingual TTS strengths with hosted call orchestration. ElevenLabs raised $180M Series C Jan-2025 at $3.3B val. As of 2026-10 ElevenLabs markets the platform as ElevenAgents.
- OpenAI Realtime API T1
OpenAI's Realtime API for native speech-to-speech multimodal interaction with GPT-4o — launched Oct 2024 (DevDay). Skips the STT → LLM → TTS pipeline by passing speech directly to GPT-4o. The platform substrate that Vapi/Retell/Bland integrate as one of their LLM choices.
- Pipecat (Daily) T1
Open-source Python framework for real-time voice + multimodal AI agents, maintained by Daily.co. Pipeline-style architecture (STT → context → LLM → TTS) wired over WebRTC. The OSS substrate that many of the voice platforms build on or compose with.
- Hume EVI T1
Hume's Empathic Voice Interface (EVI) — voice agent platform with vocal-affect understanding, using Hume's proprietary speech-prosody models. Hume will shut down the EVI and TTS APIs on 2026-11-13 (announced in its docs). Hume raised $50M Series B Mar-2024 (EQT).
Sources (46 cited facts, 3 third-party)
Each fact links to the page it came from; the badge says who published it (how to read sources).
- What it is Developer platform for AI voice agents (programmable telephony) vendor
- What it does & what's distinct Voice-AI developer platform — STT + LLM + TTS pipelines wired to telephony (Twilio / SIP… vendor
- Claims / benefits $20M Series A Dec-2024 (Bessemer lead); >$10M ARR reported Q1 2025; YC W23 vendor
- Modalities voice (PSTN + WebRTC) + text vendor
- Created 2023 (YC W23) vendor
- GitHub github.com/VapiAI (SDKs only) repo
- Mindshare Most-discussed voice-AI platform 2024-2025; HN front-page; YC alumni networks vendor
- Funding $20M Series A Dec-2024 (Bessemer); $130M val third-party
- Customers / scale 10k+ devs; production users in real estate, healthcare, logistics; ~$10M+ ARR vendor
- Pricing Per-minute usage ($0.05/min base + provider passthrough) vendor
- Compliance SOC 2 Type II; HIPAA (BAA available) vendor
- Data handling Recording opt-out; HIPAA BAA; data residency US/EU vendor
- Deployment Cloud-managed; private deployments on Enterprise tier vendor
- HQ US (San Francisco; YC) vendor
- Founders / pedigree Jordan Dearsley + Nikhil Gupta (YC W23) third-party
- Memory volume / scale Millions of calls / month per vendor vendor
- Performance End-to-end latency 600-800ms; <500ms with premium stack per vendor docs vendor
- API surface REST API; SDKs (Python, JS, React); webhooks vendor
- Latency p50/p99 600-800ms turn-to-turn typical; <500ms with premium pipeline vendor
- Throughput Vendor scales horizontally; documented thousands of concurrent calls vendor
- Backend storage Call state in Vapi-managed DB; transcripts retained per config vendor
- Multi-tenancy Multi-tenant cloud; Enterprise dedicated tier vendor
- Encryption TLS 1.2+; AES-256 at rest vendor
- SSO / RBAC SSO/SAML on Team / Enterprise tiers vendor
- Versioning Assistants versioned in dashboard vendor
- Tombstoning User can delete recordings + transcripts vendor
- Namespace primitives per-organization / per-assistant vendor
- Forgetting policy Retention configurable; per-call PII redaction vendor
- MCP support yes — Vapi MCP server (remote https://mcp.vapi.ai/mcp, Streamable HTTP; VapiAI/mcp-serve… repo
- Webhooks / events First-class webhooks for call events vendor
- Import / export Assistant config JSON-exportable vendor
- Validated verticals real estate, healthcare, logistics, hospitality, debt collection vendor
- Time to running <30min (sign-up + first assistant) vendor
- Anti-fit Telephony-centric — not for in-app voice UX; per-minute pricing scales fast at high volume vendor
- Optimised for Building phone-call voice agents quickly with composable STT/LLM/TTS vendor
- Adjacent infrastructure Twilio / Vonage SIP; Deepgram + Cartesia + Eleven STT/TTS; Anthropic / OpenAI LLMs vendor
- Pros Category-leading mindshare; Bessemer-backed; SOC 2 + HIPAA; mature webhooks + SDKs. vendor
- Cons Per-minute economics at scale; provider-passthrough means triple vendor exposure (STT + … vendor
- Project & sources vapi.ai; docs.vapi.ai vendor
- adoption-accelerator yc-w21 third-party
- architecture-deployment-locus cloud vendor
- licensing-bucket commercial vendor
- positioning-platform-vs-product platform vendor
- taxonomy-three-layer-rollup agent-infra repo
- sdk-languages csharp,go,java,python,rest,ruby,typescript vendor
- protocol-support mcp-client,mcp-server vendor
What changed
Changes to this record's lifecycle, licence, release, pricing and hosting facts, from the catalog's git history. Subscribe (Atom)
Related systems
References (16)
- Anthropic Claude (foundation models) integrates with · depends on at runtime — adjacent-infrastructure cell: Twilio / Vonage SIP; Deepgram + Cartesia + Eleven STT/TTS; Anthropic / OpenAI LLMs
- Anyscale integrates with — Vapi docs list Anyscale as a provider/integration. (verified 2026-10-29)
- Cartesia Sonic integrates with — Vapi docs list Cartesia Sonic as a provider/integration. (verified 2026-10-29)
- DeepSeek R1 / V3 family integrates with — Vapi docs list DeepSeek R1 / V3 family as a provider/integration. (verified 2026-10-29)
- ElevenLabs Conversational AI (now ElevenAgents) integrates with — Vapi docs list ElevenLabs Conversational AI as a provider/integration. (verified 2026-10-29)
- Google Gemini 3 family integrates with — Vapi docs list Google Gemini 3 family as a provider/integration. (verified 2026-10-29)
- Hume EVI integrates with — Vapi docs list Hume EVI as a provider/integration. (verified 2026-10-29)
- Inworld AI integrates with — Vapi docs list Inworld AI as a provider/integration. (verified 2026-10-29)
- Langfuse integrates with — Vapi docs list Langfuse as a provider/integration. (verified 2026-10-29)
- Mistral Large 2 / Mixtral family integrates with — Vapi docs list Mistral Large 2 / Mixtral family as a provider/integration. (verified 2026-10-29)
- n8n (AI agent flows) integrates with — Vapi docs list n8n (AI agent flows) as a provider/integration. (verified 2026-10-29)
- OpenAI GPT family (GPT-5 / GPT-4o / o3 / o4) integrates with · depends on at runtime — adjacent-infrastructure cell: Twilio / Vonage SIP; Deepgram + Cartesia + Eleven STT/TTS; Anthropic / OpenAI LLMs
- OpenRouter integrates with — Vapi docs list OpenRouter as a provider/integration. (verified 2026-10-29)
- Speechmatics Flow integrates with — Vapi docs list Speechmatics Flow as a provider/integration. (verified 2026-10-29)
- Together AI integrates with — Vapi docs list Together AI as a provider/integration. (verified 2026-10-29)
- xAI Grok 4 integrates with — Vapi docs list xAI Grok 4 as a provider/integration. (verified 2026-10-29)