Salesforce Agentforce
https://www.salesforce.com/agentforce/
Cross-listing: Salesforce Agentforce already exists under Vertical / Customer-support / voice memory; this row is the Agent-harness framing — Agentforce as the consumer-facing agent IDE / builder on Data Cloud. Agentforce launched Sep-2024; Agentforce 2.0 announced Dec-2024.
Active · Verified 2026-10-28 · fresh as of 2026-10-28 · 41 cited facts, 1 with a third-party source · 1 recorded change · Suggest a correction
At a glance
- Tier
- T1
- Created
- 2024-09 (Agentforce launched) vendor fix
- Latest release
- not applicable — wrong section fix
- License
- not applicable — not OSS fix
- GitHub
- not applicable — no GitHub repo fix
- Pricing
- Foundations free; Flex Credits $500 per 100k credits (pay per action); Agentforce User License $5/user/mo; Agentforce Coworker $50/user/mo; editions with Agentforce from $550/user/mo vendor fix
- Funding
- Salesforce: public (NYSE: CRM) vendor fix
- Freshness
- 2026-10-28 fix
- Layer
- agent-infra repo fix
- Licensing
- commercial vendor fix
When to use
Optimised for: Salesforce-native sales/service agents on Data Cloud
Anti-fit: not applicable — wrong section
Pros & cons
Pros
Largest CRM distribution; Data Cloud grounding; Atlas reasoning engine has multi-step capability.
Cons
Salesforce-only; pricing complexity; consulting motion required for setup.
Claims & capabilities
Agentforce 1.0 launched Sep-2024; Agentforce 2.0 Dec-2024; Salesforce Atlas reasoning engine; >$300B market cap
Technical surface
- API surface
- not applicable — wrong section
- Backend storage
- not applicable — wrong section
- Deployment
- not applicable — wrong section
- Embedding model
- not applicable — not a memory product
- Multi-tenancy
- not applicable — wrong section
- MCP
- yes — Agentforce MCP Support connects agents to verified MCP servers from AgentExchange partners
- A2A
- not applicable — wrong section
- OpenTelemetry
- not applicable — wrong section
Compare Salesforce Agentforce with…
Alternatives to Salesforce Agentforce → live options ranked by shared design, licence, hosting and MCP support
Similar systems
Other use-case-specific agent harnesses in the catalog, ranked by inbound references.
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- Pillar Security T2
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- Promptfoo T2
OSS (MIT) prompt-engineering eval and red-team CLI; supports OWASP LLM Top-10 vulnerability tests, jailbreak generation, and CI/CD pipeline integration. $5M seed Mar-2024 (Andreessen Horowitz). Founders ex-Discord + ex-Smile Identity.
- Protect AI T2
Founded 2022 by Ian Swanson + Daryan Dehghanpisheh (ex-AWS); AI/ML supply-chain + GenAI security. Acquired by Palo Alto Networks (2025-07-22; announced Apr-2025, reported $700M); its capabilities now ship in Prisma AIRS. Products: Recon (red-team), ModelScan (model artifact scanner), Sightline (vulnerability DB).
- Garak T3
OSS (Apache 2.0) LLM vulnerability scanner — 'nmap for LLMs.' Originally Leon Derczynski (Univ Sheffield / ITU Copenhagen); NVIDIA now stewards the project. Tests for jailbreaks, prompt injection, hallucination, data leakage. Apache-2.0.
Sources (40 cited facts, 1 third-party)
Each fact links to the page it came from; the badge says who published it (how to read sources).
- What it is Multi-agent platform on Data Cloud (cross-listing harness) vendor
- What it does & what's distinct Cross-listing: Salesforce Agentforce already exists under Vertical / Customer-support / … vendor
- Claims / benefits Agentforce 1.0 launched Sep-2024; Agentforce 2.0 Dec-2024; Salesforce Atlas reasoning en… vendor
- Created 2024-09 (Agentforce launched) vendor
- Funding Salesforce: public (NYSE: CRM) vendor
- Customers / scale Salesforce's enterprise base vendor
- Pricing Foundations free; Flex Credits $500 per 100k credits (pay per action); Agentforce User L… vendor
- Compliance SOC 2; ISO 27001; HIPAA vendor
- HQ San Francisco vendor
- Founders / pedigree Salesforce (Marc Benioff) vendor
- MCP support yes — Agentforce MCP Support connects agents to verified MCP servers from AgentExchange … vendor
- Optimised for Salesforce-native sales/service agents on Data Cloud vendor
- Pros Largest CRM distribution; Data Cloud grounding; Atlas reasoning engine has multi-step ca… vendor
- Cons Salesforce-only; pricing complexity; consulting motion required for setup. vendor
- Project & sources www.salesforce.com/agentforce/ vendor
- obs-langsmith no vendor
- obs-datadog yes third-party
- obs-helicone no vendor
- obs-weave no vendor
- obs-langfuse no vendor
- obs-arize no vendor
- obs-custom Built-in Agentforce dashboards plus Salesforce Heroku Cloud monitoring vendor
- cost-token-budget no vendor
- cost-prompt-caching no vendor
- cost-semantic-caching no vendor
- cost-batching no vendor
- cost-model-routing no vendor
- cost-streaming-only no vendor
- cost-observability-cost-attribution yes vendor
- eval-langsmith-evals no vendor
- eval-braintrust no vendor
- eval-weights-and-biases-agent no vendor
- eval-helicone-evals no vendor
- eval-custom-test-harness yes vendor
- eval-human-loop yes vendor
- eval-production-traffic-replay no vendor
- architecture-deployment-locus cloud vendor
- licensing-bucket commercial vendor
- positioning-platform-vs-product both vendor
- taxonomy-three-layer-rollup agent-infra repo
What changed
Changes to this record's lifecycle, licence, release, pricing and hosting facts, from the catalog's git history. Subscribe (Atom)
- 2026-10-28
- Pricing “not applicable — wrong section” → “Foundations free; Flex Credits $500 per 100k credits (pay per action); Agentforce User License $5/user/mo; Agentforce Coworker $50/user/mo; editions with Agentforce from $550/user/mo” source
- MCP support “not applicable — wrong section” → “yes — Agentforce MCP Support connects agents to verified MCP servers from AgentExchange partners” source
Related systems
Referenced by (3)
- HoneyHive integrates with — HoneyHive integrations docs have a Salesforce Agentforce tracing/integration page. (verified 2026-10-29)
- Neo4j integrates with — Neo4j's GenAI ecosystem docs have a Salesforce Agentforce integration page. (verified 2026-10-29)
- Portkey AI integrates with — Portkey docs have a Salesforce Agentforce app/library integration page. (verified 2026-10-29)