PagerDuty AIOps
https://www.pagerduty.com/platform/aiops/
PagerDuty's AIOps tier adds AI alert grouping, noise suppression, and AI agent suggestions for incident response. Includes the Jeli acquisition (May-2023, $73M) for incident retrospective AI. PagerDuty parent: $450M+ revenue.
Active · Verified 2026-10-28 · fresh as of 2026-10-28 · 24 cited facts, 1 with a third-party source · 1 recorded change · Suggest a correction
At a glance
- Type
- Incident-response AIOps platform with agents vendor fix
- Tier
- T1
- Created
- 2009 (PagerDuty); AIOps tier 2023 vendor fix
- Latest release
- not applicable — wrong section fix
- License
- not applicable — not OSS fix
- GitHub
- not applicable — no GitHub repo fix
- Pricing
- AIOps add-on starting at $799/month billed monthly ($699/month billed yearly), usage-based vendor fix
- Funding
- PagerDuty: public (NYSE: PD); $450M+ revenue vendor fix
- Freshness
- 2026-10-28 fix
- Layer
- agent-infra repo fix
- Licensing
- commercial vendor fix
- SDK languages
- go, javascript, python, rest vendor fix
- Protocols
- mcp-server vendor fix
- Compliance
- fedramp, iso27001, soc2-type2 vendor fix
When to use
Optimised for: AI-augmented incident response + on-call
Anti-fit: not applicable — wrong section
Pros & cons
Pros
Incumbent in incident response; Jeli acq adds retrospective AI; pricing tiers enable AIOps as upsell.
Cons
AIOps tier pricing is high; AI features still maturing vs incumbent's main alert-routing strength.
Claims & capabilities
PagerDuty AIOps tier; **Jeli acquired May-2023 for $73M**; AI alert-grouping reduces noise 70%+ per vendor
Technical surface
- API surface
- not applicable — wrong section
- Backend storage
- not applicable — wrong section
- Deployment
- not applicable — wrong section
- Embedding model
- not applicable — not a memory product
- Multi-tenancy
- not applicable — wrong section
- MCP
- yes — hosted PagerDuty Remote MCP Server (the earlier local pagerduty-mcp-server repo is deprecated and read-only)
- A2A
- not applicable — wrong section
- OpenTelemetry
- not applicable — wrong section
Alternatives to PagerDuty AIOps → live options ranked by shared design, licence, hosting and MCP support
Similar systems
Other use-case-specific agent harnesses in the catalog, ranked by inbound references.
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- Pillar Security T2
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- Promptfoo T2
OSS (MIT) prompt-engineering eval and red-team CLI; supports OWASP LLM Top-10 vulnerability tests, jailbreak generation, and CI/CD pipeline integration. $5M seed Mar-2024 (Andreessen Horowitz). Founders ex-Discord + ex-Smile Identity.
- Protect AI T2
Founded 2022 by Ian Swanson + Daryan Dehghanpisheh (ex-AWS); AI/ML supply-chain + GenAI security. Acquired by Palo Alto Networks (2025-07-22; announced Apr-2025, reported $700M); its capabilities now ship in Prisma AIRS. Products: Recon (red-team), ModelScan (model artifact scanner), Sightline (vulnerability DB).
Sources (23 cited facts, 1 third-party)
Each fact links to the page it came from; the badge says who published it (how to read sources).
- What it is Incident-response AIOps platform with agents vendor
- What it does & what's distinct PagerDuty's AIOps tier adds AI alert grouping, noise suppression, and AI agent suggestio… vendor
- Claims / benefits PagerDuty AIOps tier; **Jeli acquired May-2023 for $73M**; AI alert-grouping reduces noi… vendor
- Created 2009 (PagerDuty); AIOps tier 2023 vendor
- Funding PagerDuty: public (NYSE: PD); $450M+ revenue vendor
- Customers / scale 25k+ PagerDuty customers; 70%+ of Fortune 100 vendor
- Pricing AIOps add-on starting at $799/month billed monthly ($699/month billed yearly), usage-based vendor
- Compliance SOC 2; ISO 27001; HIPAA; FedRAMP Moderate vendor
- HQ San Francisco vendor
- Founders / pedigree PagerDuty (Alex Solomon + Andrew Miklas + Baskar Puvanathasan) vendor
- MCP support yes — hosted PagerDuty Remote MCP Server (the earlier local pagerduty-mcp-server repo is… repo
- Optimised for AI-augmented incident response + on-call vendor
- Pros Incumbent in incident response; Jeli acq adds retrospective AI; pricing tiers enable AIO… vendor
- Cons AIOps tier pricing is high; AI features still maturing vs incumbent's main alert-routing… vendor
- Project & sources www.pagerduty.com/platform/aiops/ vendor
- adoption-accelerator yc-s10 third-party
- architecture-deployment-locus cloud vendor
- licensing-bucket commercial vendor
- positioning-platform-vs-product product vendor
- taxonomy-three-layer-rollup agent-infra repo
- compliance-certifications fedramp,iso27001,soc2-type2 vendor
- sdk-languages go,javascript,python,rest vendor
- protocol-support mcp-server vendor
What changed
Changes to this record's lifecycle, licence, release, pricing and hosting facts, from the catalog's git history. Subscribe (Atom)
- 2026-10-28
- Pricing “not applicable — wrong section” → “AIOps add-on starting at $799/month billed monthly ($699/month billed yearly), usage-based” source
- MCP support “not applicable — wrong section” → “yes — hosted PagerDuty Remote MCP Server (the earlier local pagerduty-mcp-server repo is deprecated and read-only)” source