Outreach AI
https://www.outreach.ai/ai-agents
Outreach (the largest sales-engagement platform; $4.4B val 2021) has added AI features: Smart Email Assist, Smart Account Plan, Smart Forecasting, Kaia conversation intelligence. Strategic pivot to AI-agent platform announced 2024.
Active · Verified 2026-10-28 · fresh as of 2026-10-28 · 20 cited facts, 1 with a third-party source · 1 recorded change · Suggest a correction
At a glance
- Type
- AI features inside sales-engagement platform vendor fix
- Tier
- T2
- Created
- 2014 (Outreach); AI features 2023-24 vendor fix
- Latest release
- not applicable — wrong section fix
- License
- not applicable — not OSS fix
- GitHub
- not applicable — no GitHub repo fix
- Pricing
- not applicable — wrong section fix
- Freshness
- 2026-10-28 fix
- Layer
- agent-infra repo fix
- Licensing
- commercial vendor fix
- Accelerator
- techstars-2011 third-party fix
- Compliance
- csa-star, hipaa, iso27001, iso27701, iso42001, soc2-type2 vendor fix
When to use
Optimised for: sales-engagement AI features
Anti-fit: not applicable — wrong section
Pros & cons
Pros
Largest sales-engagement platform; Salesforce Ventures-backed; AI overlay across the suite.
Cons
2024 was difficult for the category (Outreach + Salesloft + Apollo competing on AI features); ARR plateaued.
Claims & capabilities
Outreach $4.4B val 2021 ($488M raised); Smart Email Assist + Smart Account Plan + AI forecasting
Technical surface
- API surface
- not applicable — wrong section
- Backend storage
- not applicable — wrong section
- Deployment
- not applicable — wrong section
- Embedding model
- not applicable — not a memory product
- Multi-tenancy
- not applicable — wrong section
- MCP
- yes — MCP Client (connects Outreach agents to external systems) and MCP Server (exposes Outreach insights and actions to external AI tools)
- A2A
- not applicable — wrong section
- OpenTelemetry
- not applicable — wrong section
Alternatives to Outreach AI → live options ranked by shared design, licence, hosting and MCP support
Similar systems
Other use-case-specific agent harnesses in the catalog, ranked by inbound references.
- Calypso AI (now F5 AI Guardrails) T2
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- Salesforce Agentforce T1
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- Lasso Security T2
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- Pillar Security T2
Tel-Aviv-founded (Dor Sarig + Ziv Karliner, both ex-IDF cyber); end-to-end LLM security platform — discovery, red-teaming, runtime guardrails. $9M seed Apr-2024 (Shield Capital + Greenfield).
- Promptfoo T2
OSS (MIT) prompt-engineering eval and red-team CLI; supports OWASP LLM Top-10 vulnerability tests, jailbreak generation, and CI/CD pipeline integration. $5M seed Mar-2024 (Andreessen Horowitz). Founders ex-Discord + ex-Smile Identity.
- Protect AI T2
Founded 2022 by Ian Swanson + Daryan Dehghanpisheh (ex-AWS); AI/ML supply-chain + GenAI security. Acquired by Palo Alto Networks (2025-07-22; announced Apr-2025, reported $700M); its capabilities now ship in Prisma AIRS. Products: Recon (red-team), ModelScan (model artifact scanner), Sightline (vulnerability DB).
Sources (19 cited facts, 1 third-party)
Each fact links to the page it came from; the badge says who published it (how to read sources).
- What it is AI features inside sales-engagement platform vendor
- What it does & what's distinct Outreach (the largest sales-engagement platform; $4.4B val 2021) has added AI features: … vendor
- Claims / benefits Outreach $4.4B val 2021 ($488M raised); Smart Email Assist + Smart Account Plan + AI for… vendor
- Created 2014 (Outreach); AI features 2023-24 vendor
- Funding $488M raised; $4.4B val 2021 (Salesforce Ventures + Sands + Tiger Global) vendor
- Customers / scale Adobe, Cisco, DoorDash + 6000+ sales orgs vendor
- HQ Seattle vendor
- Founders / pedigree Manny Medina (CEO 2014-2024); Anna Baird (2024–) vendor
- MCP support yes — MCP Client (connects Outreach agents to external systems) and MCP Server (exposes … vendor
- Optimised for sales-engagement AI features vendor
- Pros Largest sales-engagement platform; Salesforce Ventures-backed; AI overlay across the sui… vendor
- Cons 2024 was difficult for the category (Outreach + Salesloft + Apollo competing on AI featu… vendor
- Project & sources www.outreach.io/product/platform/ai vendor
- adoption-accelerator techstars-2011 third-party
- architecture-deployment-locus cloud vendor
- licensing-bucket commercial vendor
- positioning-platform-vs-product product vendor
- taxonomy-three-layer-rollup agent-infra repo
- compliance-certifications csa-star,hipaa,iso27001,iso27701,iso42001,soc2-type2 vendor
What changed
Changes to this record's lifecycle, licence, release, pricing and hosting facts, from the catalog's git history. Subscribe (Atom)
- 2026-10-28
- Homepage “https://www.outreach.io/product/platform/ai” → “https://www.outreach.ai/ai-agents”
- MCP support “not applicable — wrong section” → “yes — MCP Client (connects Outreach agents to external systems) and MCP Server (exposes Outreach insights and actions to external AI tools)” source