New Relic AI
https://newrelic.com/platform/new-relic-ai
New Relic's AI agent — natural-language NRQL queries, error summaries, error-grouping. Launched late-2023. New Relic parent: taken private by Francisco Partners + TPG for $6.5B Nov-2023.
Active · Verified 2026-10-28 · fresh as of 2026-10-28 · 21 cited facts, 0 with a third-party source · 1 recorded change · Suggest a correction
At a glance
- Type
- GenAI observability assistant vendor fix
- Tier
- T2
- Created
- 2023 (New Relic AI launched) vendor fix
- Latest release
- not applicable — wrong section fix
- License
- not applicable — not OSS fix
- GitHub
- not applicable — no GitHub repo fix
- Pricing
- Usage-based: 100 GB/month free ingest, then $0.40/GB (Data Plus $0.60/GB) on Standard/Pro; user fees vary by edition (basic users free); Enterprise via sales vendor fix
- Funding
- Public until Nov-2023; PE-owned post-acq vendor fix
- Freshness
- 2026-10-28 fix
- Layer
- agent-infra repo fix
- Licensing
- commercial vendor fix
- Protocols
- mcp-server, opentelemetry vendor fix
When to use
Optimised for: natural-language observability queries + AI summarisation
Anti-fit: not applicable — wrong section
Pros & cons
Pros
Mature APM/observability data; broad customer base; AI overlay shipped early 2024.
Cons
Post-PE-acq strategy unclear; less AI mindshare than Datadog/Dynatrace.
Claims & capabilities
**New Relic taken private Nov-2023 ($6.5B; Francisco Partners + TPG)**; New Relic AI launched 2023
Technical surface
- API surface
- not applicable — wrong section
- Backend storage
- not applicable — wrong section
- Deployment
- not applicable — wrong section
- Embedding model
- not applicable — not a memory product
- Multi-tenancy
- not applicable — wrong section
- MCP
- yes — New Relic MCP server lets MCP clients query and act on New Relic data (enabled via feature control manager)
- A2A
- not applicable — wrong section
- OpenTelemetry
- not applicable — wrong section
Alternatives to New Relic AI → live options ranked by shared design, licence, hosting and MCP support
Similar systems
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- Protect AI T2
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Sources (20 cited facts, 0 third-party)
Each fact links to the page it came from; the badge says who published it (how to read sources).
- What it is GenAI observability assistant vendor
- What it does & what's distinct New Relic's AI agent — natural-language NRQL queries, error summaries, error-grouping. L… vendor
- Claims / benefits **New Relic taken private Nov-2023 ($6.5B; Francisco Partners + TPG)**; New Relic AI lau… vendor
- Created 2023 (New Relic AI launched) vendor
- Funding Public until Nov-2023; PE-owned post-acq vendor
- Customers / scale Major enterprise APM users (Adobe, Cisco) vendor
- Pricing Usage-based: 100 GB/month free ingest, then $0.40/GB (Data Plus $0.60/GB) on Standard/Pr… vendor
- Compliance SOC 2; ISO 27001; FedRAMP Moderate vendor
- HQ San Francisco vendor
- Founders / pedigree New Relic (Lew Cirne founder; Bill Staples CEO) vendor
- MCP support yes — New Relic MCP server lets MCP clients query and act on New Relic data (enabled via… vendor
- Optimised for natural-language observability queries + AI summarisation vendor
- Pros Mature APM/observability data; broad customer base; AI overlay shipped early 2024. vendor
- Cons Post-PE-acq strategy unclear; less AI mindshare than Datadog/Dynatrace. vendor
- Project & sources newrelic.com/platform/new-relic-ai vendor
- architecture-deployment-locus cloud vendor
- licensing-bucket commercial vendor
- positioning-platform-vs-product product vendor
- taxonomy-three-layer-rollup agent-infra repo
- protocol-support mcp-server,opentelemetry vendor
What changed
Changes to this record's lifecycle, licence, release, pricing and hosting facts, from the catalog's git history. Subscribe (Atom)
- 2026-10-28
- Pricing “not applicable — wrong section” → “Usage-based: 100 GB/month free ingest, then $0.40/GB (Data Plus $0.60/GB) on Standard/Pro; user fees vary by edition (basic users free); Enterprise via sales” source
- MCP support “not applicable — wrong section” → “yes — New Relic MCP server lets MCP clients query and act on New Relic data (enabled via feature control manager)” source