incident.io AI
London-founded incident-management platform — Slack-native, fast-growing. $62M Series B Sep-2024 (Insight Partners + Index; $400M val). AI features (auto-summary, auto-postmortem, suggested-runbook) added 2024.
At a glance
- Type
- Incident-management platform with AI agents
- Tier
- T2
- Created
- 2021 (founded)
- Latest release
- not applicable — wrong section
- License
- not applicable — not OSS
- GitHub
- not applicable — no GitHub repo
- Pricing
- not applicable — wrong section
- Funding
- $62M Series B Sep-2024 (Insight + Index; $400M val)
Taxonomy
- storage
- none-trivial
- retrieval
- none
- persistence
- session-only
- update
- agent-controlled
- unit
- turn
- governance
- opaque
- conflict
- out-of-scope
When to use
Optimised for: incident management + AI runbook for cloud-native teams
Anti-fit: not applicable — wrong section
Pros & cons
Pros
Slack-native UX; fast-growing in 2024; strong UK pedigree (ex-Monzo founders); AI features integrated.
Cons
Smaller than PagerDuty; product depth-vs-breadth tradeoff (less AIOps signal-side).
Claims & capabilities
$62M Series B Sep-2024 ($400M val; Insight + Index); >$10M ARR reported; AI features 2024
Technical surface
- API surface
- not applicable — wrong section
- Backend storage
- not applicable — wrong section
- Deployment
- not applicable — wrong section
- Embedding model
- not applicable — not a memory product
- Multi-tenancy
- not applicable — wrong section
- MCP
- not applicable — wrong section
- A2A
- not applicable — wrong section
- OpenTelemetry
- not applicable — wrong section
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