Decagon alternatives

Autonomous support agents resolving end-to-end (refunds, cancellations). Channel-agnostic memory: chat → call carries prior context. Agents recognise returning customers and recall prior issues. Full Decagon record →

  1. 1 Charisma.ai Vertical / domain-specific AI memory

    also in Vertical / domain-specific AI memory · same storage (graph) · same retrieval (graph-traversal) · same memory unit (episode) · also offered managed

    OSS ? Self-host — Managed ✓ MCP ? Compare with Decagon →

  2. 2 Harvey Memory Vertical / domain-specific AI memory

    also in Vertical / domain-specific AI memory · same storage (graph) · same retrieval (graph-traversal) · same memory unit (episode) · also offered managed

    OSS ? Self-host ✓ Managed ✓ MCP ✓ Compare with Decagon →

  3. 3 Inworld AI Vertical / domain-specific AI memory

    also in Vertical / domain-specific AI memory · same storage (graph) · same retrieval (graph-traversal) · same memory unit (episode) · also offered managed

    OSS ? Self-host ✓ Managed ✓ MCP ? Compare with Decagon →

  4. 4 Latitude / Voyage Vertical / domain-specific AI memory

    also in Vertical / domain-specific AI memory · same storage (graph) · same retrieval (graph-traversal) · same memory unit (episode) · also offered managed

    OSS ? Self-host — Managed ✓ MCP ? Compare with Decagon →

  5. 5 Sierra Vertical / domain-specific AI memory

    also in Vertical / domain-specific AI memory · same storage (graph) · same retrieval (graph-traversal) · same memory unit (episode) · also offered managed

    OSS ? Self-host — Managed ✓ MCP ? Compare with Decagon →

  6. 6 Nomi AI Vertical / domain-specific AI memory

    also in Vertical / domain-specific AI memory · same storage (graph) · same retrieval (graph-traversal) · same memory unit (episode) · also offered managed

    OSS ? Self-host — Managed ✓ MCP ? Compare with Decagon →

  7. 7 Mem0 Dedicated memory layers

    same storage (graph) · same retrieval (graph-traversal) · same memory unit (episode) · also offered managed

    OSS ✓ Self-host ✓ Managed ✓ MCP ✓ ★ 67k released 2026-09-25 Apache-2.0 Compare with Decagon →

  8. 8 Zep & Graphiti Dedicated memory layers

    same storage (graph) · same retrieval (graph-traversal) · same memory unit (episode) · also offered managed

    OSS ✓ Self-host ✓ Managed ✓ MCP ✓ ★ 32k released 2026-09-01 Apache-2.0 Compare with Decagon →

Ranked by shared memory design (storage, retrieval, conflict handling, memory unit), same section and shared must-haves (open source, self-hosting, MCP), with adoption as a tie-breaker. ✓ confirmed · — no · ? not in the catalog yet. Want picks for your own requirements? Use the chooser. Checking a whole project? Check your stack.