Replicant

https://www.replicant.com

Enterprise agentic customer-service platform with Conversation Automation (one agent across voice, chat and messaging) and Conversation Intelligence (analysis of human-agent conversations used to replicate workflows). Cross-interaction memory is not documented.

Active · Verified 2026-10-22 · fresh as of 2026-10-22 · 28 cited facts, 4 with a third-party source · 1 recorded change · Suggest a correction

At a glance

Tier
T2
Created
2022-04 third-party fix
Latest release
not applicable — not OSS fix
License
not applicable — not OSS fix
GitHub
not applicable — no GitHub repo fix
Pricing
searched not found fix
Freshness
2026-10-22 fix
Layer
agent-infra repo fix
Licensing
commercial vendor fix
Deployment locus
cloud vendor fix
Platform vs product
product vendor fix

Memory taxonomy

storage
kv
retrieval
injection
persistence
session
update
overwrite
unit
fact
governance
inspectable
conflict
pii

When to use

Optimised for: cross-channel customer graph + agent handoff + CRM integration

Anti-fit: not for non-customer-facing use cases

Pros & cons

Pros

Voice-AI with explicit task / outcome memory — strong at multi-turn problem resolution.

Cons

Closed enterprise product; voice-channel scope.

Claims & capabilities

500M+ minutes handled. 8/10 calls resolved autonomously. 30+ languages. Six-week deployment.

Technical surface

API surface
searched not found
Backend storage
searched not found
Deployment
Managed SaaS; multi-region failover; integrates with CCaaS/CRM/telephony; SOC 2, GDPR, HIPAA, PCI
Embedding model
searched not found
Multi-tenancy
GCP-hosted enterprise architecture with RBAC + MFA + IDPS; BAA available
MCP
no MCP support advertised — vertical product, no MCP server / client integration documented
A2A
no A2A protocol support advertised — vertical product, no A2A integration documented
OpenTelemetry
no OpenTelemetry integration advertised — vendor logs/observability not publicly documented

Similar systems

Other vertical / domain-specific ai memory in the catalog, ranked by inbound references.

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  • NVIDIA ReMEmbR T3

    Builds long-horizon memory by captioning video segments with VILA, storing captions with timestamps + 3D position coordinates in MilvusDB. At query time, LLM iterates retrieval across text, time, and position modalities. Deployed on Nova Carter robot (Jetson Orin).

  • Abridge T1

    Clinician-assist ambient documentation. Source mapping: every AI-generated summary element traced back to the source utterance. Audit-and-trust layer over episodic memory. Built on proprietary 1.5M+ medical-encounter dataset.

  • ASAPP GenerativeAgent T1

    Treats memory as first-class architecture. Captures the digital footprint of every interaction; retrieves preference and history at engagement time. Public example: airline knowing a frequent flyer wants aisle seats with her son — preference-aware, not just history-lookup.

  • BenevolentAI T1

    Taken private: merged into Osaka Holdings (renamed BenevolentAI S.A.) and delisted from Euronext Amsterdam 2025-03-13. Target identification / drug repurposing / mechanism tracing. 85+ data sources, petabyte-scale, rebuilt every few weeks. Wet-lab results re-enter the graph and shift downstream predictions — institutional experimental memory closing a feedback loop. As of Oct 2026 benevolent.com leads with Qor, powered by BenevolentAI, a life-science intelligence service for biopharma decision makers and consultancies. Qor (qor.one) is a continuously updated decision-intelligence service built on BenevolentAI's knowledge graph and reasoning methods: it tracks evidence on an asset or indication (competitive position, rival readouts, comparable deals), source-verifies each claim and flags when an earlier conclusion stops holding. It targets biotech teams and life-science consultancies.

  • Causaly T1

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Sources (27 cited facts, 4 third-party)

Each fact links to the page it came from; the badge says who published it (how to read sources).

What changed

Changes to this record's lifecycle, licence, release, pricing and hosting facts, from the catalog's git history. Subscribe (Atom)

  1. 2026-10-22
    • Deployment first recorded as “Managed SaaS; multi-region failover; integrates with CCaaS/CRM/telephony; SOC 2, GDPR, HIPAA, PCI” source
    #219