Lifecycle, licence, release, pricing and hosting changes to Intercom Fin in the AI Agent Infrastructure Landscape. https://mrpeppersdev.github.io/agent-infrastructure-landscape/feeds/intercom-fin--fin-ai.xml 2026-10-22T00:00:00Z AI Agent Infrastructure Landscape https://mrpeppersdev.github.io/agent-infrastructure-landscape/systems/intercom-fin--fin-ai#2026-10-22-d1f77cf661 2026-10-22T00:00:00Z

Pricing: “Pay-per-use” → “$0.99 per outcome (50/mo minimum on any-helpdesk plan); +$29/seat/mo on Intercom helpdesk; Pro add-on from $100/mo; 14-day free trial”. Funding / ownership: “Public company subsidiary (Intercom)” → “Product of Intercom, Inc. (privately held, not a public company subsidiary)”. MCP support first recorded as “yes — Fin acts as MCP client (prebuilt Linear/Stripe/Shopify connectors + custom remote MCP servers); Intercom also hosts a remote MCP server at mcp.intercom.com”. Source change: https://github.com/MrPeppersDev/agent-infrastructure-landscape/pull/219