Evaluation & observability platforms

21 systems in the evaluation & observability platforms category of the AI Agent Infrastructure Landscape, grouped by maturity tier.

Tier 1 — battle-tested (4)

  • Arize AI ML + LLM observability platform

    Production ML monitoring + LLM observability (Arize AX) — drift, eval, root-cause. Pre-LLM observability leader; now LLM-pivoted.

  • Arize Phoenix OSS LLM tracing + eval

    Arize AI's open-source LLM observability tool — OpenTelemetry-native LLM tracing, evals, datasets. Arize commercial offers Phoenix + Surveyor.

  • Braintrust Eval + observability for AI

    Eval-first LLM platform — datasets, eval runs, prompt playground, tracing. Founded by ex-Impira (acquired by Dropbox) team. Used by Notion, Brex, AirOps.

  • Galileo Eval + observability + guardrails

    Galileo Evaluate / Observe / Protect — eval, tracing, guardrails; hallucination detection and ChainPoll metric. Acquired by Cisco in 2026 and now sold as Splunk Agent Observability.

Tier 2 — production-ready (10)

  • Confident AI / DeepEval LLM eval framework + cloud

    Open-source DeepEval framework + Confident AI cloud — pytest-style eval runs, hallucination/relevance/bias metrics, datasets.

  • Helicone LLM observability + gateway

    Open-source LLM observability and AI gateway — one-line proxy integration captures every LLM call; sessions, custom properties, evals. Acquired by Mintlify in Mar 2026 and placed in maintenance mode; helicone.ai now states it is no longe…

  • Humanloop LLM eval + collab

    Collaborative LLM development platform — prompt editor, evals, tracing. UK; Index Ventures + Y Combinator backed. The team joined Anthropic in 2025 and the platform shut down on 2025-09-08.

  • OpenInference OTel semantic conventions for LLMs

    Arize-led open OTel semantic conventions for LLM/agent tracing — auto-instrumentation for OpenAI/Anthropic/LangChain/LlamaIndex etc.

  • OpenLLMetry (Traceloop) OTel auto-instrumentation for LLMs

    Traceloop's open-source OpenTelemetry auto-instrumentation for LLM workflows — works with any OTel-compatible backend (Datadog, New Relic, Grafana, etc.).

  • Patronus AI Enterprise eval + guardrails

    Enterprise eval and guardrails platform — Lynx hallucination detector (open weights), Glider judge model, Polyglot benchmark. Built by ex-Meta researchers. The evaluation platform (API, SDKs, evaluators, Lynx, GLIDER, Percival) has been …

  • Ragas RAG eval metrics

    Open-source eval framework for RAG pipelines — faithfulness, answer-relevance, context-precision, context-recall. Widely used as a baseline RAG eval kit.

  • TruEra ML observability + RAG triad

    ML observability with the TruLens open-source LLM eval framework — the 'RAG Triad' (context-relevance, groundedness, answer-relevance) metrics. Acquired by Snowflake 2024-05.

  • TruLens LLM eval framework

    Open-source LLM/RAG evaluation framework — feedback functions, the RAG Triad. Originally TruEra; now Snowflake-stewarded.

  • Vellum AI LLM dev platform (build + eval + deploy)

    Originally an enterprise LLM development platform (prompts, workflows, evals). It pivoted to a personal AI assistant (open-source vellum-assistant plus Vellum Cloud). Vellum announced its hosted Personal Assistant Platform will be shut d…

Tier 3 — emerging (7)

  • Datadog Agent Observability (LLM Observability) Product

    Datadog's product for evaluating, tracing and monitoring AI agents, combining offline experiments on golden datasets with production tracing and troubleshooting. Its former LLM Observability URL now redirects here.

  • HoneyHive Product

    Agent observability and evaluation platform for replaying traces step by step, debugging long-running multi-agent trajectories and evaluating live production traffic.

  • Inspect AI Framework

    Open-source framework for frontier LLM evaluations from the UK AI Security Institute and Meridian Labs. It has composable datasets, agents, tools and scorers, 200+ prebuilt evals including agentic tasks, and a log viewer.

  • Laminar Product

    Open-source agent observability platform that captures LLM calls, tool calls, sub-agents, costs and tokens. Its Signals feature clusters agent failures automatically, and it also runs evals.

  • OpenAI Evals Framework

    OpenAI's open-source framework and registry of benchmarks for evaluating LLMs and LLM systems.

  • PromptLayer Prompt management + tracing

    Prompt versioning + tracing platform — non-eng-friendly prompt editor; early entrant pre-LLM-ops wave.

  • Pydantic Logfire Product

    OpenTelemetry-based AI observability platform that traces model calls, agent steps, API requests and database queries in one view. SDKs are available for Python, JS/TS and Rust.