{"id":"soul-machines--soulmachines-com","name":"Soul Machines","url":"https://www.soulmachines.com/","page":"https://mrpeppersdev.github.io/agent-infrastructure-landscape/systems/soul-machines--soulmachines-com","family":"memory","section":"Vertical / domain-specific AI memory","sections":["Vertical / domain-specific AI memory"],"tier":2,"last_verified_at":"2026-10-29","lifecycle":{"status":"archived","severity":3,"note":"repository archived (read-only)"},"taxonomy":{"storage":[{"value":"vector","primary":true,"reason":null},{"value":"kv","primary":false,"reason":null}],"retrieval":[{"value":"similarity","primary":true,"reason":null},{"value":"injection","primary":false,"reason":null}],"persistence":[{"value":"cross-session","primary":true,"reason":null}],"update":[{"value":"extraction","primary":true,"reason":null}],"unit":[{"value":"episode","primary":true,"reason":null},{"value":"fact","primary":false,"reason":null}],"governance":[{"value":"opaque","primary":true,"reason":null}],"conflict":[{"value":"none","primary":true,"reason":"none specified"}]},"cells":{"type":{"value":"Patented Digital Brain + cross-session memory","citation":"https://www.soulmachines.com/","status":"real-data","tier":"T2","source_class":"vendor"},"desc":{"value":"In receivership since 2026-02-05 (KPMG receivers Leon Bowker and Luke Norman, appointed under a security deed held for convertible-note holders; NZ Gazette notice 2026-ar623); website still up. NZ/US digital-humans company. Patented Digital Brain simulates emotional state and learns from interactions. Cross-session Memories layer for user- and persona-specific context persistence. Deployed by ANZ Bank (Jamie) and Mercedes-Benz.","citation":"https://gazette.govt.nz/notice/id/2026-ar623","status":"real-data","tier":"T2","source_class":"third-party"},"claims":{"value":"Fortune 500 enterprise clients. Azure Marketplace.","citation":"https://www.soulmachines.com/news","status":"real-data","tier":"T2","source_class":"vendor"},"modalities":{"value":"voice + text","citation":"https://www.soulmachines.com/","status":"real-data","tier":"T2","source_class":"vendor"},"created":{"value":"2020-01","citation":"https://www.pymnts.com/news/artificial-intelligence/2020/agi-soul-machine-funding-human-machine-connections/","status":"real-data","tier":"T2","last_verified_at":"2026-05-12","source_class":"third-party"},"latest-release":{"value":"not applicable — not OSS","citation":null,"status":"not-applicable","tier":"T3","last_verified_at":"2026-05-06"},"license":{"value":"not applicable — not OSS","citation":null,"status":"not-applicable","tier":"T3"},"gh":{"value":"not applicable — no GitHub repo","citation":null,"status":"not-applicable","tier":"T3","last_verified_at":"2026-05-06"},"mindshare":{"value":"searched not found","citation":"https://www.soulmachines.com/","status":"depth-floor-reached","tier":"T2","last_verified_at":"2026-05-06","source_class":"vendor"},"citations":{"value":"not applicable — not academic","citation":null,"status":"not-applicable","tier":"T3","last_verified_at":"2026-05-06"},"funding":{"value":"$110M total (Series B1, 2023-02); placed in receivership 2026-02-05 (KPMG receivers Leon Bowker and Luke Norman, appointed under a general security deed in favour of Bartok International Limited for convertible-note holders; NZ Gazette 2026-ar623)","citation":"https://gazette.govt.nz/notice/id/2026-ar623","status":"real-data","tier":"T2","last_verified_at":"2026-10-29","source_class":"third-party"},"customers":{"value":"101-200 ppl","citation":"https://www.soulmachines.com/","status":"real-data","tier":"T2","source_class":"vendor"},"pricing":{"value":"Enterprise only","citation":"https://www.soulmachines.com/","status":"real-data","tier":"T2","source_class":"vendor"},"compliance":{"value":"Privacy policy + Data Retention Policy published","citation":"https://www.soulmachines.com/privacy-policy","status":"real-data","tier":"T2","source_class":"vendor"},"data-handling":{"value":"Separate Privacy Policy and Data Retention Policy; requires actor consent for face scan data","citation":"https://www.soulmachines.com/privacy-policy","status":"real-data","tier":"T2","source_class":"vendor"},"deployment":{"value":"Managed-only","citation":"https://www.soulmachines.com/","status":"real-data","tier":"T2","source_class":"vendor"},"hq":{"value":"NZ","citation":"https://www.crunchbase.com/organization/soul-machines","status":"real-data","tier":"T2","source_class":"third-party"},"founders":{"value":"Mark Sagar (co-founder; double Academy Award winner; ex-Weta Digital) and Greg Cross (co-founder)","citation":"https://www.nzherald.co.nz/business/founders-out-new-investor-in-at-slimmed-down-soul-machines/FNVWHTJTUFEWZP65B2CAWNMPUU/","status":"real-data","tier":"T2","source_class":"third-party"},"volume":{"value":"internal — undisclosed (Fortune 500 enterprise clients)","citation":"https://www.soulmachines.com/","status":"real-data","tier":"T2","source_class":"vendor"},"perf":{"value":"no public benchmark scores found — vendor cites digital-human deployments (Mercedes-Benz, Twitch); no public benchmark","citation":"https://www.soulmachines.com/customers","status":"depth-floor-reached","tier":"T2","source_class":"vendor"},"repro":{"value":"not applicable — not a research paper","citation":null,"status":"not-applicable","tier":"T3"},"code-release":{"value":"not applicable — not a research paper","citation":null,"status":"not-applicable","tier":"T3"},"api-surface":{"value":"searched not found","citation":"https://www.google.com/search?q=Soul%20Machines%20documentation%20API","status":"depth-floor-reached","tier":"T2","source_class":"third-party"},"latency":{"value":"searched not found","citation":"https://www.google.com/search?q=Soul%20Machines%20documentation%20API","status":"depth-floor-reached","tier":"T2","source_class":"third-party"},"throughput":{"value":"searched not found","citation":"https://www.google.com/search?q=Soul%20Machines%20documentation%20API","status":"depth-floor-reached","tier":"T2","source_class":"third-party"},"backend-storage":{"value":"searched not found","citation":"https://www.google.com/search?q=Soul%20Machines%20documentation%20API","status":"depth-floor-reached","tier":"T2","source_class":"third-party"},"multi-tenancy":{"value":"searched not found","citation":"https://www.google.com/search?q=Soul%20Machines%20documentation%20API","status":"depth-floor-reached","tier":"T2","source_class":"third-party"},"encryption":{"value":"searched not found","citation":"https://www.google.com/search?q=Soul%20Machines%20documentation%20API","status":"depth-floor-reached","tier":"T2","source_class":"third-party"},"sso-rbac":{"value":"searched not found","citation":"https://www.google.com/search?q=Soul%20Machines%20documentation%20API","status":"depth-floor-reached","tier":"T2","source_class":"third-party"},"embedding-model":{"value":"searched not found","citation":"https://www.google.com/search?q=Soul%20Machines%20documentation%20API","status":"depth-floor-reached","tier":"T2","source_class":"third-party"},"consistency":{"value":"not specified — vendor docs do not address consistency model","citation":"https://www.soulmachines.com/","status":"depth-floor-reached","tier":"T2","source_class":"vendor"},"versioning":{"value":"not specified — vendor docs do not advertise versioning model","citation":"https://www.soulmachines.com/","status":"depth-floor-reached","tier":"T2","source_class":"vendor"},"tombstoning":{"value":"not specified — vendor docs do not advertise tombstoning / soft-delete behaviour","citation":"https://www.soulmachines.com/","status":"depth-floor-reached","tier":"T2","source_class":"vendor"},"schema-evolution":{"value":"not specified — vendor docs do not advertise schema-evolution model","citation":"https://www.soulmachines.com/","status":"depth-floor-reached","tier":"T2","source_class":"vendor"},"namespace":{"value":"per-tenant","citation":"https://www.soulmachines.com/","status":"real-data","tier":"T2","source_class":"vendor"},"contradiction":{"value":"LLM resolves and overwrites","citation":"https://www.soulmachines.com/","status":"real-data","tier":"T2","source_class":"vendor"},"forgetting":{"value":"not specified — vendor docs do not advertise forgetting / retention policy","citation":"https://www.soulmachines.com/","status":"depth-floor-reached","tier":"T2","source_class":"vendor"},"mcp-support":{"value":"no MCP support advertised — vertical product, no MCP server / client integration documented","citation":"https://www.soulmachines.com/","status":"depth-floor-reached","tier":"T2","source_class":"vendor"},"a2a-support":{"value":"no A2A protocol support advertised — vertical product, no A2A integration documented","citation":"https://www.soulmachines.com/","status":"depth-floor-reached","tier":"T2","source_class":"vendor"},"otel":{"value":"no OpenTelemetry integration advertised — vendor logs/observability not publicly documented","citation":"https://www.soulmachines.com/","status":"depth-floor-reached","tier":"T2","source_class":"vendor"},"webhooks":{"value":"no public webhook API advertised — vendor product, no public docs for webhook integration","citation":"https://www.soulmachines.com/","status":"depth-floor-reached","tier":"T2","source_class":"vendor"},"import-export":{"value":"no public import/export API advertised — vendor product, data movement via enterprise integration only","citation":"https://www.soulmachines.com/","status":"depth-floor-reached","tier":"T2","source_class":"vendor"},"integration-count":{"value":"not applicable — wrong section","citation":null,"status":"not-applicable","tier":"T3"},"orchestration":{"value":"not applicable — wrong section","citation":null,"status":"not-applicable","tier":"T3"},"programmatic-control":{"value":"not applicable — wrong section","citation":null,"status":"not-applicable","tier":"T3"},"vendor-benchmarks":{"value":"not applicable — wrong section","citation":null,"status":"not-applicable","tier":"T3","last_verified_at":"2026-05-06"},"pricing-specifics":{"value":"not applicable — wrong section","citation":null,"status":"not-applicable","tier":"T3"},"agent-abstraction":{"value":"not applicable — wrong section","citation":null,"status":"not-applicable","tier":"T3"},"memory-primitives":{"value":"not applicable — wrong section","citation":null,"status":"not-applicable","tier":"T3"},"llm-lock":{"value":"not applicable — wrong section","citation":null,"status":"not-applicable","tier":"T3"},"runtimes":{"value":"not applicable — wrong section","citation":null,"status":"not-applicable","tier":"T3"},"session-handling":{"value":"not applicable — wrong section","citation":null,"status":"not-applicable","tier":"T3"},"validated-verticals":{"value":"gaming (AAA + indie), interactive narrative, AI companions","citation":"https://www.soulmachines.com/","status":"real-data","tier":"T2","source_class":"vendor"},"time-to-running":{"value":"<10min (SDK download / hosted API)","citation":"https://www.soulmachines.com/","status":"real-data","tier":"T2","source_class":"vendor"},"anti-fit":{"value":"not for non-character / non-narrative use cases","citation":"https://www.soulmachines.com/","status":"real-data","tier":"T2","source_class":"vendor"},"optimised-for":{"value":"character consistency + narrative continuity + low-latency","citation":"https://www.soulmachines.com/","status":"real-data","tier":"T2","source_class":"vendor"},"adjacent-infrastructure":{"value":"requires game engine integration (Unity / Unreal); BYO LLM","citation":"https://www.soulmachines.com/","status":"real-data","tier":"T2","source_class":"vendor"},"pros":{"value":"Photoreal animated character platform with memory tuned for kiosk / customer-facing video deployments.","citation":"https://www.soulmachines.com/","status":"real-data","tier":"T2","source_class":"vendor"},"cons":{"value":"Heavyweight enterprise platform; cost and integration burden high.","citation":"https://www.soulmachines.com/","status":"real-data","tier":"T2","source_class":"vendor"},"links":{"value":"soulmachines.com","citation":"https://www.soulmachines.com/","status":"real-data","tier":"T2","source_class":"vendor"},"obs-langsmith":{"value":"","citation":null,"status":"no-data","tier":"T3","last_verified_at":"2026-05-14"},"obs-opentelemetry":{"value":"","citation":null,"status":"no-data","tier":"T3","last_verified_at":"2026-05-14"},"obs-datadog":{"value":"","citation":null,"status":"no-data","tier":"T3","last_verified_at":"2026-05-14"},"obs-helicone":{"value":"","citation":null,"status":"no-data","tier":"T3","last_verified_at":"2026-05-14"},"obs-weave":{"value":"","citation":null,"status":"no-data","tier":"T3","last_verified_at":"2026-05-14"},"obs-langfuse":{"value":"","citation":null,"status":"no-data","tier":"T3","last_verified_at":"2026-05-14"},"obs-arize":{"value":"","citation":null,"status":"no-data","tier":"T3","last_verified_at":"2026-05-14"},"obs-custom":{"value":"","citation":null,"status":"no-data","tier":"T3","last_verified_at":"2026-05-14"},"cost-token-budget":{"value":"","citation":null,"status":"no-data","tier":"T3","last_verified_at":"2026-05-14"},"cost-prompt-caching":{"value":"","citation":null,"status":"no-data","tier":"T3","last_verified_at":"2026-05-14"},"cost-semantic-caching":{"value":"","citation":null,"status":"no-data","tier":"T3","last_verified_at":"2026-05-14"},"cost-batching":{"value":"","citation":null,"status":"no-data","tier":"T3","last_verified_at":"2026-05-14"},"cost-model-routing":{"value":"","citation":null,"status":"no-data","tier":"T3","last_verified_at":"2026-05-14"},"cost-streaming-only":{"value":"","citation":null,"status":"no-data","tier":"T3","last_verified_at":"2026-05-14"},"cost-observability-cost-attribution":{"value":"","citation":null,"status":"no-data","tier":"T3","last_verified_at":"2026-05-14"},"eval-langsmith-evals":{"value":"","citation":null,"status":"no-data","tier":"T3","last_verified_at":"2026-05-14"},"eval-braintrust":{"value":"","citation":null,"status":"no-data","tier":"T3","last_verified_at":"2026-05-14"},"eval-weights-and-biases-agent":{"value":"","citation":null,"status":"no-data","tier":"T3","last_verified_at":"2026-05-14"},"eval-helicone-evals":{"value":"","citation":null,"status":"no-data","tier":"T3","last_verified_at":"2026-05-14"},"eval-custom-test-harness":{"value":"","citation":null,"status":"no-data","tier":"T3","last_verified_at":"2026-05-14"},"eval-human-loop":{"value":"","citation":null,"status":"no-data","tier":"T3","last_verified_at":"2026-05-14"},"eval-production-traffic-replay":{"value":"","citation":null,"status":"no-data","tier":"T3","last_verified_at":"2026-05-14"},"commit-trajectory":{"value":"not applicable — no GitHub repo","citation":null,"status":"not-applicable","tier":"T3","last_verified_at":"2026-05-14"},"citation-trajectory":{"value":"not applicable — non-paper row","citation":null,"status":"not-applicable","tier":"T3","last_verified_at":"2026-05-14"},"download-trajectory":{"value":"not applicable — not published as a package","citation":null,"status":"not-applicable","tier":"T3","last_verified_at":"2026-05-14"},"cost-input-usd-per-mtok":{"value":"not applicable — subscription pricing, no per-token cost","citation":"https://www.soulmachines.com/","status":"not-applicable","tier":"T2","source_class":"vendor"},"cost-output-usd-per-mtok":{"value":"not applicable — subscription pricing, no per-token cost","citation":"https://www.soulmachines.com/","status":"not-applicable","tier":"T2","source_class":"vendor"},"cost-tier":{"value":"not applicable — subscription pricing, no per-token cost","citation":"https://www.soulmachines.com/","status":"not-applicable","tier":"T2","source_class":"vendor"},"cost-pricing-model":{"value":"subscription","citation":"https://www.soulmachines.com/","status":"real-data","tier":"T2","source_class":"vendor"},"cost-last-verified":{"value":"2026-06-29","citation":"https://www.soulmachines.com/","status":"real-data","tier":"T2","source_class":"vendor"},"capability-composite-score":{"value":"48","citation":null,"status":"estimate","tier":"T3"},"capability-band":{"value":"competent","citation":null,"status":"estimate","tier":"T3"},"capability-benchmark-sources":{"value":"general capability estimate — no specific benchmark recalled","citation":null,"status":"estimate","tier":"T3"},"capability-last-verified":{"value":"2026-06-29","citation":null,"status":"estimate","tier":"T3"},"use-case-tags":{"value":"memory-augmented-chat, long-running-session, latency-sensitive","citation":null,"status":"estimate","tier":"T3"},"use-case-anti-tags":{"value":"code-generation-focused, analytical-summarization, offline-capable, multi-agent-coordination","citation":null,"status":"estimate","tier":"T3"},"adoption-accelerator":{"value":"","citation":null,"status":"no-data","tier":"T3"},"architecture-deployment-locus":{"value":"cloud","citation":"https://www.soulmachines.com/","status":"real-data","tier":"T2","source_class":"vendor"},"licensing-bucket":{"value":"commercial","citation":"https://www.soulmachines.com/","status":"real-data","tier":"T2","source_class":"vendor"},"positioning-platform-vs-product":{"value":"both","citation":"https://www.soulmachines.com/soul-machines-studio","status":"real-data","tier":"T2","source_class":"vendor"},"taxonomy-three-layer-rollup":{"value":"agent-infra","citation":"https://github.com/MrPeppersDev/agent-infrastructure-landscape/blob/main/docs/schema/section-to-three-layer-rollup.json","status":"real-data","tier":"T1","source_class":"repo"},"developer-activity-opendigger":{"value":"","citation":null,"status":"no-data","tier":"T3"},"freshness-date":{"value":"2026-10-29","citation":"https://mrpeppersdev.github.io/agent-infrastructure-landscape/systems/soul-machines--soulmachines-com","status":"real-data","tier":"T2","source_class":"catalog"},"compliance-certifications":{"value":"","citation":null,"status":"no-data","tier":"T3"},"sdk-languages":{"value":"","citation":null,"status":"no-data","tier":"T3"},"protocol-support":{"value":"","citation":null,"status":"no-data","tier":"T3"},"maturity":{"value":"","citation":null,"status":"no-data","tier":"T3"}},"corroboration":{"cited_cells":30,"third_party_cells":5},"edges":{"outgoing":[],"incoming":[]},"history":[{"date":"2026-10-29","commit":"6895ae8e38","pr":307,"kind":"update","changes":[{"field":"funding","label":"Funding / ownership","from":"$110M total (Series B1, 2023-02); placed in receivership 2026-02-05 (KPMG receivers Leon Bowker and Luke Norman)","to":"$110M total (Series B1, 2023-02); placed in receivership 2026-02-05 (KPMG receivers Leon Bowker and Luke Norman, appointed under a general security deed in favour of Bartok International Limited for convertible-note holders; NZ Gazette 2026-ar623)","source":"https://gazette.govt.nz/notice/id/2026-ar623"}]},{"date":"2026-10-23","commit":"5fd0959f49","pr":223,"kind":"update","changes":[{"field":"funding","label":"Funding / ownership","from":"$110M total Series B1 · 2023-02","to":"$110M total (Series B1, 2023-02); placed in receivership 2026-02-05 (KPMG receivers Leon Bowker and Luke Norman)","source":"https://www.nbr.co.nz/tech/soul-machines-in-receivership"}]},{"date":"2026-10-22","commit":"d1f77cf661","pr":219,"kind":"lifecycle","changes":[{"field":"decay_cause","label":"Lifecycle","from":"","to":"archived","first":true}]}],"license":"CC-BY-4.0","source":"https://github.com/MrPeppersDev/agent-infrastructure-landscape/blob/main/data/landscape.json"}