{"id":"interloom--interloom-com","name":"Interloom","url":"https://interloom.com/","page":"https://mrpeppersdev.github.io/agent-infrastructure-landscape/systems/interloom--interloom-com","family":"memory","section":"Dedicated memory layers","sections":["Dedicated memory layers"],"tier":1,"last_verified_at":"2026-10-22","lifecycle":{"status":"active","severity":0,"note":null},"taxonomy":{"storage":[{"value":"proprietary","primary":true,"reason":"proprietary (managed enterprise store; Azure-backed)"}],"retrieval":[{"value":"extraction-pull","primary":true,"reason":"extraction-pull (process-knowledge captured from enterprise systems and surfaced to agents on demand)"}],"persistence":[{"value":"long-term","primary":true,"reason":null}],"update":[{"value":"extraction","primary":true,"reason":"extraction (captures how real work is performed across enterprise systems and converts to persistent memory layer)"}],"unit":[{"value":"skill","primary":true,"reason":"skill (process knowledge / tacit knowledge of how work is performed; procedural memory)"}],"governance":[{"value":"auditable","primary":true,"reason":"auditable (ISO 27001:2022 + ISO 42001 + TISAX roadmap; enterprise process audit trail; single-tenant option)"}],"conflict":[{"value":"none","primary":true,"reason":"none specified"}]},"cells":{"type":{"value":"Enterprise tacit-knowledge memory","citation":"https://interloom.com/","status":"real-data","tier":"T2","source_class":"vendor"},"desc":{"value":"Back-office operations platform where agents and domain experts triage and resolve cases; each resolved case feeds a context graph, and a 'MemoryRank' component reuses prior successful cases to route new work.","citation":"https://interloom.com/","status":"real-data","tier":"T2","source_class":"vendor"},"claims":{"value":"$16.5M seed (March 2026, DN Capital). Customers: Zurich Insurance, JLL, Fiege, Commerzbank, Volkswagen. Processing millions of enterprise cases.","citation":"https://interloom.com/","status":"real-data","tier":"T2","source_class":"vendor"},"modalities":{"value":"text","citation":"https://interloom.com/","status":"real-data","tier":"T2","source_class":"vendor"},"created":{"value":"2026-03","citation":"https://fortune.com/2026/03/23/interloom-ai-agents-raises-16-million-venture-funding/","status":"real-data","tier":"T2","last_verified_at":"2026-05-12","source_class":"third-party"},"latest-release":{"value":"not applicable — not OSS","citation":null,"status":"not-applicable","tier":"T3","last_verified_at":"2026-05-12"},"license":{"value":"not applicable — not OSS","citation":null,"status":"not-applicable","tier":"T3"},"gh":{"value":"not applicable — no GitHub repo","citation":null,"status":"not-applicable","tier":"T3","last_verified_at":"2026-05-12"},"mindshare":{"value":"2 press ~15 (seed-stage jobs","citation":"https://fortune.com/2026/03/23/interloom-ai-agents-raises-16-million-venture-funding/","status":"real-data","tier":"T2","last_verified_at":"2026-05-12","source_class":"third-party"},"citations":{"value":"not applicable — not academic","citation":null,"status":"not-applicable","tier":"T3","last_verified_at":"2026-05-12"},"funding":{"value":"$16M total Seed · 2026-03","citation":"https://fortune.com/2026/03/23/interloom-ai-agents-raises-16-million-venture-funding/","status":"real-data","tier":"T2","last_verified_at":"2026-05-12","source_class":"third-party"},"customers":{"value":"11-50 ppl Zurich Insurance, JLL, Fiege, Commerzbank, Volkswagen","citation":"https://fortune.com/2026/03/23/interloom-ai-agents-raises-16-million-venture-funding/","status":"real-data","tier":"T2","source_class":"third-party"},"pricing":{"value":"No seat fees (unlimited users); usage-based per agent interaction — prepaid volume packages or pay-as-you-go","citation":"https://interloom.com/en/pricing/","status":"real-data","tier":"T2","source_class":"vendor"},"compliance":{"value":"ISO 27001:2022, ISO 42001, TISAX certification roadmap in progress; runs on Azure (inherits Azure compliance)","citation":"https://interloom.com/en/security/","status":"real-data","tier":"T2","source_class":"vendor"},"data-handling":{"value":"Data protected in transit and at rest; single-tenant isolation available; Azure infrastructure","citation":"https://interloom.com/en/security/","status":"real-data","tier":"T2","source_class":"vendor"},"deployment":{"value":"Managed multi-tenant SaaS (AWS); private single-tenant VPC (Azure); private VPC with bring-your-own-model","citation":"https://interloom.com/en/pricing/","status":"real-data","tier":"T2","source_class":"vendor"},"hq":{"value":"Germany (Munich)","citation":"https://interloom.com/","status":"real-data","tier":"T2","source_class":"vendor"},"founders":{"value":"German startup; founder Fabian Jakobi (serial entrepreneur)","citation":"https://fortune.com/2026/03/23/interloom-ai-agents-raises-16-million-venture-funding/","status":"real-data","tier":"T2","source_class":"third-party"},"volume":{"value":"processing millions of enterprise cases (vendor claim)","citation":"https://fortune.com/2026/03/23/interloom-ai-agents-raises-16-million-venture-funding/","status":"real-data","tier":"T2","source_class":"third-party"},"perf":{"value":"no public benchmark scores found","citation":"https://interloom.com/","status":"depth-floor-reached","tier":"T2","source_class":"vendor"},"repro":{"value":"not applicable — not a research paper","citation":null,"status":"not-applicable","tier":"T3"},"code-release":{"value":"not applicable — not a research paper","citation":null,"status":"not-applicable","tier":"T3"},"api-surface":{"value":"searched not found","citation":"https://www.google.com/search?q=Interloom%20documentation%20API","status":"depth-floor-reached","tier":"T2","source_class":"third-party"},"latency":{"value":"searched not found","citation":"https://www.google.com/search?q=Interloom%20documentation%20API","status":"depth-floor-reached","tier":"T2","source_class":"third-party"},"throughput":{"value":"searched not found","citation":"https://www.google.com/search?q=Interloom%20documentation%20API","status":"depth-floor-reached","tier":"T2","source_class":"third-party"},"backend-storage":{"value":"searched not found","citation":"https://www.google.com/search?q=Interloom%20documentation%20API","status":"depth-floor-reached","tier":"T2","source_class":"third-party"},"multi-tenancy":{"value":"searched not found","citation":"https://www.google.com/search?q=Interloom%20documentation%20API","status":"depth-floor-reached","tier":"T2","source_class":"third-party"},"encryption":{"value":"searched not found","citation":"https://www.google.com/search?q=Interloom%20documentation%20API","status":"depth-floor-reached","tier":"T2","source_class":"third-party"},"sso-rbac":{"value":"searched not found","citation":"https://www.google.com/search?q=Interloom%20documentation%20API","status":"depth-floor-reached","tier":"T2","source_class":"third-party"},"embedding-model":{"value":"searched not found","citation":"https://www.google.com/search?q=Interloom%20documentation%20API","status":"depth-floor-reached","tier":"T2","source_class":"third-party"},"consistency":{"value":"not documented publicly","citation":"https://interloom.com/","status":"depth-floor-reached","tier":"T2","source_class":"vendor"},"versioning":{"value":"not documented publicly","citation":"https://interloom.com/","status":"depth-floor-reached","tier":"T2","source_class":"vendor"},"tombstoning":{"value":"not documented publicly","citation":"https://interloom.com/","status":"depth-floor-reached","tier":"T2","source_class":"vendor"},"schema-evolution":{"value":"not documented publicly","citation":"https://interloom.com/","status":"depth-floor-reached","tier":"T2","source_class":"vendor"},"namespace":{"value":"not documented publicly","citation":"https://interloom.com/","status":"depth-floor-reached","tier":"T2","source_class":"vendor"},"contradiction":{"value":"not documented publicly","citation":"https://interloom.com/","status":"depth-floor-reached","tier":"T2","source_class":"vendor"},"forgetting":{"value":"not documented publicly","citation":"https://interloom.com/","status":"depth-floor-reached","tier":"T2","source_class":"vendor"},"mcp-support":{"value":"not documented publicly","citation":"https://interloom.com/","status":"depth-floor-reached","tier":"T2","source_class":"vendor"},"a2a-support":{"value":"not documented publicly","citation":"https://interloom.com/","status":"depth-floor-reached","tier":"T2","source_class":"vendor"},"otel":{"value":"not documented publicly","citation":"https://interloom.com/","status":"depth-floor-reached","tier":"T2","source_class":"vendor"},"webhooks":{"value":"not documented publicly","citation":"https://interloom.com/","status":"depth-floor-reached","tier":"T2","source_class":"vendor"},"import-export":{"value":"not documented publicly","citation":"https://interloom.com/","status":"depth-floor-reached","tier":"T2","source_class":"vendor"},"integration-count":{"value":"0","citation":"https://interloom.com/ (no inbound catalog edges; enterprise)","status":"real-data","tier":"T2","source_class":"vendor"},"orchestration":{"value":"agnostic","citation":"https://interloom.com/en/","status":"real-data","tier":"T2","source_class":"vendor"},"programmatic-control":{"value":"enterprise SDK + workflow connectors","citation":"https://interloom.com/en/","status":"real-data","tier":"T2","source_class":"vendor"},"vendor-benchmarks":{"value":"searched not found","citation":"https://interloom.com/","status":"depth-floor-reached","tier":"T2","last_verified_at":"2026-05-12","source_class":"vendor"},"pricing-specifics":{"value":"enterprise pricing; no setup fees; fixed-price per interaction","citation":"https://interloom.com/en/pricing/","status":"real-data","tier":"T2","source_class":"vendor"},"agent-abstraction":{"value":"N/A — wrong section","citation":null,"status":"not-applicable","tier":"T3"},"memory-primitives":{"value":"N/A — wrong section","citation":null,"status":"not-applicable","tier":"T3"},"llm-lock":{"value":"N/A — wrong section","citation":null,"status":"not-applicable","tier":"T3"},"runtimes":{"value":"N/A — wrong section","citation":null,"status":"not-applicable","tier":"T3"},"session-handling":{"value":"N/A — wrong section","citation":null,"status":"not-applicable","tier":"T3"},"validated-verticals":{"value":"enterprise tacit-knowledge management (DACH)","citation":"https://interloom.com/","status":"real-data","tier":"T2","source_class":"vendor"},"time-to-running":{"value":"<1week (enterprise procurement)","citation":"https://interloom.com/","status":"real-data","tier":"T2","source_class":"vendor"},"anti-fit":{"value":"not for consumer / individual use","citation":"https://interloom.com/","status":"real-data","tier":"T2","source_class":"vendor"},"optimised-for":{"value":"enterprise tacit-knowledge capture + governance","citation":"https://interloom.com/","status":"real-data","tier":"T2","source_class":"vendor"},"adjacent-infrastructure":{"value":"BYO LLM; managed enterprise store","citation":"https://interloom.com/","status":"real-data","tier":"T2","source_class":"vendor"},"pros":{"value":"Memory-as-context-orchestration positioning — focuses on what to inject when, not just what to store.","citation":"https://interloom.com/","status":"real-data","tier":"T2","source_class":"vendor"},"cons":{"value":"Newer entrant with limited track record; orchestration framing may overlap with what LangGraph and similar tools already address.","citation":"https://interloom.com/","status":"real-data","tier":"T2","source_class":"vendor"},"links":{"value":"interloom.com Fortune","citation":"https://interloom.com/","status":"real-data","tier":"T2","source_class":"vendor"},"obs-langsmith":{"value":"depth-floor: searched, no public evidence found","citation":"https://interloom.com/","status":"depth-floor-reached","tier":"T2","last_verified_at":"2026-05-14","source_class":"vendor"},"obs-opentelemetry":{"value":"depth-floor: searched, no public evidence found","citation":"https://interloom.com/","status":"depth-floor-reached","tier":"T2","last_verified_at":"2026-05-14","source_class":"vendor"},"obs-datadog":{"value":"depth-floor: searched, no public evidence found","citation":"https://interloom.com/","status":"depth-floor-reached","tier":"T2","last_verified_at":"2026-05-14","source_class":"vendor"},"obs-helicone":{"value":"depth-floor: searched, no public evidence found","citation":"https://interloom.com/","status":"depth-floor-reached","tier":"T2","last_verified_at":"2026-05-14","source_class":"vendor"},"obs-weave":{"value":"depth-floor: searched, no public evidence found","citation":"https://interloom.com/","status":"depth-floor-reached","tier":"T2","last_verified_at":"2026-05-14","source_class":"vendor"},"obs-langfuse":{"value":"depth-floor: searched, no public evidence found","citation":"https://interloom.com/","status":"depth-floor-reached","tier":"T2","last_verified_at":"2026-05-14","source_class":"vendor"},"obs-arize":{"value":"depth-floor: searched, no public evidence found","citation":"https://interloom.com/","status":"depth-floor-reached","tier":"T2","last_verified_at":"2026-05-14","source_class":"vendor"},"obs-custom":{"value":"depth-floor: searched, no public evidence found","citation":"https://interloom.com/","status":"depth-floor-reached","tier":"T2","last_verified_at":"2026-05-14","source_class":"vendor"},"cost-token-budget":{"value":"searched not found","citation":"https://interloom.com/","status":"depth-floor-reached","tier":"T2","last_verified_at":"2026-05-14","source_class":"vendor"},"cost-prompt-caching":{"value":"searched not found","citation":"https://interloom.com/","status":"depth-floor-reached","tier":"T2","last_verified_at":"2026-05-14","source_class":"vendor"},"cost-semantic-caching":{"value":"searched not found","citation":"https://interloom.com/","status":"depth-floor-reached","tier":"T2","last_verified_at":"2026-05-14","source_class":"vendor"},"cost-batching":{"value":"searched not found","citation":"https://interloom.com/","status":"depth-floor-reached","tier":"T2","last_verified_at":"2026-05-14","source_class":"vendor"},"cost-model-routing":{"value":"searched not found","citation":"https://interloom.com/","status":"depth-floor-reached","tier":"T2","last_verified_at":"2026-05-14","source_class":"vendor"},"cost-streaming-only":{"value":"searched not found","citation":"https://interloom.com/","status":"depth-floor-reached","tier":"T2","last_verified_at":"2026-05-14","source_class":"vendor"},"cost-observability-cost-attribution":{"value":"searched not found","citation":"https://interloom.com/","status":"depth-floor-reached","tier":"T2","last_verified_at":"2026-05-14","source_class":"vendor"},"eval-langsmith-evals":{"value":"no","citation":"https://interloom.com/","status":"real-data","tier":"T2","last_verified_at":"2026-05-14","source_class":"vendor"},"eval-braintrust":{"value":"no","citation":"https://interloom.com/","status":"real-data","tier":"T2","last_verified_at":"2026-05-14","source_class":"vendor"},"eval-weights-and-biases-agent":{"value":"no","citation":"https://interloom.com/","status":"real-data","tier":"T2","last_verified_at":"2026-05-14","source_class":"vendor"},"eval-helicone-evals":{"value":"no","citation":"https://interloom.com/","status":"real-data","tier":"T2","last_verified_at":"2026-05-14","source_class":"vendor"},"eval-custom-test-harness":{"value":"no","citation":"https://interloom.com/","status":"real-data","tier":"T2","last_verified_at":"2026-05-14","source_class":"vendor"},"eval-human-loop":{"value":"no","citation":"https://interloom.com/","status":"real-data","tier":"T2","last_verified_at":"2026-05-14","source_class":"vendor"},"eval-production-traffic-replay":{"value":"no","citation":"https://interloom.com/","status":"real-data","tier":"T2","last_verified_at":"2026-05-14","source_class":"vendor"},"commit-trajectory":{"value":"not applicable — no GitHub repo","citation":null,"status":"not-applicable","tier":"T3","last_verified_at":"2026-05-14"},"citation-trajectory":{"value":"not applicable — non-paper row","citation":null,"status":"not-applicable","tier":"T3","last_verified_at":"2026-05-14"},"download-trajectory":{"value":"not applicable — not published as a package","citation":null,"status":"not-applicable","tier":"T3","last_verified_at":"2026-05-14"},"cost-input-usd-per-mtok":{"value":"not applicable — subscription pricing, no per-token cost","citation":"https://interloom.com/en/pricing/","status":"not-applicable","tier":"T2","source_class":"vendor"},"cost-output-usd-per-mtok":{"value":"not applicable — subscription pricing, no per-token cost","citation":"https://interloom.com/en/pricing/","status":"not-applicable","tier":"T2","source_class":"vendor"},"cost-tier":{"value":"not applicable — subscription pricing, no per-token cost","citation":"https://interloom.com/en/pricing/","status":"not-applicable","tier":"T2","source_class":"vendor"},"cost-pricing-model":{"value":"subscription","citation":"https://interloom.com/en/pricing/","status":"real-data","tier":"T2","source_class":"vendor"},"cost-last-verified":{"value":"2026-06-29","citation":"https://interloom.com/en/pricing/","status":"real-data","tier":"T2","source_class":"vendor"},"capability-composite-score":{"value":"50","citation":null,"status":"estimate","tier":"T3"},"capability-band":{"value":"competent","citation":null,"status":"estimate","tier":"T3"},"capability-benchmark-sources":{"value":"general capability estimate — no specific benchmark recalled","citation":null,"status":"estimate","tier":"T3"},"capability-last-verified":{"value":"2026-06-29","citation":null,"status":"estimate","tier":"T3"},"use-case-tags":{"value":"long-running-session, multi-agent-coordination, memory-augmented-chat","citation":null,"status":"estimate","tier":"T3"},"use-case-anti-tags":{"value":"offline-capable, scoped-agentic, latency-sensitive","citation":null,"status":"estimate","tier":"T3"},"adoption-accelerator":{"value":"","citation":null,"status":"no-data","tier":"T3"},"architecture-deployment-locus":{"value":"cloud","citation":"https://interloom.com/en/security","status":"real-data","tier":"T2","source_class":"vendor"},"licensing-bucket":{"value":"commercial","citation":"https://interloom.com/en/pricing/","status":"real-data","tier":"T2","source_class":"vendor"},"positioning-platform-vs-product":{"value":"both","citation":"https://interloom.com/en/builders/","status":"real-data","tier":"T2","source_class":"vendor"},"taxonomy-three-layer-rollup":{"value":"agent-infra","citation":"https://github.com/MrPeppersDev/agent-infrastructure-landscape/blob/main/docs/schema/section-to-three-layer-rollup.json","status":"real-data","tier":"T1","source_class":"repo"},"developer-activity-opendigger":{"value":"","citation":null,"status":"no-data","tier":"T3"},"freshness-date":{"value":"2026-10-22","citation":"https://mrpeppersdev.github.io/agent-infrastructure-landscape/systems/interloom--interloom-com","status":"real-data","tier":"T2","source_class":"catalog"},"compliance-certifications":{"value":"none-published","citation":"https://interloom.com/en/security/","status":"real-data","tier":"T2","source_class":"vendor"},"sdk-languages":{"value":"","citation":null,"status":"no-data","tier":"T3"},"protocol-support":{"value":"","citation":null,"status":"no-data","tier":"T3"},"maturity":{"value":"","citation":null,"status":"no-data","tier":"T3"}},"corroboration":{"cited_cells":41,"third_party_cells":6},"edges":{"outgoing":[],"incoming":[]},"history":[{"date":"2026-10-22","commit":"d1f77cf661","pr":219,"kind":"update","changes":[{"field":"pricing","label":"Pricing","from":"Enterprise pricing; no setup fees; fixed-price per interaction (contact sales)","to":"No seat fees (unlimited users); usage-based per agent interaction — prepaid volume packages or pay-as-you-go","source":"https://interloom.com/en/pricing/"},{"field":"deployment","label":"Deployment","from":"Three modes: managed multi-tenant cloud; dedicated single-tenant; BYOM (bring your own model/endpoints)","to":"Managed multi-tenant SaaS (AWS); private single-tenant VPC (Azure); private VPC with bring-your-own-model","source":"https://interloom.com/en/pricing/"}]}],"license":"CC-BY-4.0","source":"https://github.com/MrPeppersDev/agent-infrastructure-landscape/blob/main/data/landscape.json"}