{"id":"glean--glean-com","name":"Glean","url":"https://www.glean.com/","page":"https://mrpeppersdev.github.io/agent-infrastructure-landscape/systems/glean--glean-com","family":"data","section":"Enterprise-search adjacencies","sections":["Enterprise-search adjacencies"],"tier":1,"last_verified_at":"2026-10-27","lifecycle":{"status":"active","severity":0,"note":null},"taxonomy":null,"cells":{"type":{"value":"Enterprise search + per-user KG","citation":"https://www.glean.com/","status":"real-data","tier":"T2","source_class":"vendor"},"desc":{"value":"Enterprise search with 100+ connectors. Personalised per-user knowledge graph. No governance layer.","citation":"https://www.glean.com/","status":"real-data","tier":"T2","source_class":"vendor"},"claims":{"value":"$200M ARR (December 2025) — doubled in 9 months; >$1M contract segment nearly tripled; avg employee runs 5 queries/day; 40% wDAU/wMAU (>2x SaaS benchmark); customers consume 20T+ tokens/year (doubled in past quarter). Reference customers include Databricks, Canva, Confluent, Duolingo, T-Mobile, Reddit, Sony Electronics","citation":"https://www.glean.com/press/glean-surpasses-200m-in-arr-for-enterprise-ai-doubling-revenue-in-nine-months","status":"real-data","tier":"T2","source_class":"vendor"},"modalities":{"value":"text","citation":"https://www.glean.com/","status":"real-data","tier":"T2","source_class":"vendor"},"created":{"value":"2019-01","citation":"https://www.glean.com/press/glean-raises-150m-series-f-at-7-2b-valuation-to-accelerate-enterprise-ai-agent-innovation-globally","status":"real-data","tier":"T2","last_verified_at":"2026-05-12","source_class":"vendor"},"latest-release":{"value":"not applicable — not OSS","citation":null,"status":"not-applicable","tier":"T3","last_verified_at":"2026-05-06"},"license":{"value":"not applicable — not OSS","citation":null,"status":"not-applicable","tier":"T3"},"gh":{"value":"not applicable — no GitHub repo","citation":null,"status":"not-applicable","tier":"T3","last_verified_at":"2026-05-06"},"mindshare":{"value":"660 jobs 6 press","citation":"https://www.linkedin.com/jobs/glean-jobs-worldwide","status":"real-data","tier":"T2","last_verified_at":"2026-05-12","source_class":"third-party"},"citations":{"value":"not applicable — not academic","citation":null,"status":"not-applicable","tier":"T3","last_verified_at":"2026-05-06"},"funding":{"value":"$765M total $7.2B val Series F · 2025-06","citation":"https://www.glean.com/press/glean-raises-150m-series-f-at-7-2b-valuation-to-accelerate-enterprise-ai-agent-innovation-globally","status":"real-data","tier":"T2","last_verified_at":"2026-05-12","source_class":"vendor"},"customers":{"value":"$208M ARR 501-1000 ppl Reddit, Instacart, Pinterest, Duolingo","citation":"https://www.glean.com/press/glean-raises-150m-series-f-at-7-2b-valuation-to-accelerate-enterprise-ai-agent-innovation-globally","status":"real-data","tier":"T2","source_class":"vendor"},"pricing":{"value":"Enterprise only","citation":"https://www.glean.com/pricing-guide","status":"real-data","tier":"T2","source_class":"vendor"},"compliance":{"value":"SOC 2 Type II, ISO 27001, ISO 42001, HIPAA, GDPR-compliant","citation":"https://www.glean.com/security","status":"real-data","tier":"T2","source_class":"vendor"},"data-handling":{"value":"Never trains on customer data (zero-retention agreements with all model providers)","citation":"https://www.glean.com/product/governance","status":"real-data","tier":"T2","source_class":"vendor"},"deployment":{"value":"Both","citation":"https://www.glean.com/pricing-guide","status":"real-data","tier":"T2","source_class":"vendor"},"hq":{"value":"US","citation":"https://en.wikipedia.org/wiki/Glean_Technologies","status":"real-data","tier":"T2","source_class":"third-party"},"founders":{"value":"Arvind Jain (CEO/co-founder; ex-Google distinguished engineer; ex-Rubrik co-founder), T.R. Vishwanath, Piyush Prahladka, Tony Gentilcore (co-founded 2019, Palo Alto)","citation":"https://en.wikipedia.org/wiki/Glean_Technologies","status":"real-data","tier":"T2","source_class":"third-party"},"volume":{"value":"internal — undisclosed","citation":"https://www.glean.com/","status":"real-data","tier":"T2","source_class":"vendor"},"perf":{"value":"Glean reports ~10× faster employee answer-finding vs traditional enterprise search (customer surveys); no public benchmark.","citation":"https://www.glean.com/blog/glean-benchmarks-2025","status":"real-data","tier":"T2","source_class":"vendor"},"repro":{"value":"not applicable — not a research paper","citation":null,"status":"not-applicable","tier":"T3"},"code-release":{"value":"not applicable — not a research paper","citation":null,"status":"not-applicable","tier":"T3"},"api-surface":{"value":"REST, SDK: Python, JS/TS","citation":"https://developers.glean.com/","status":"real-data","tier":"T2","source_class":"vendor"},"latency":{"value":"searched not found","citation":"https://www.glean.com/","status":"depth-floor-reached","tier":"T2","source_class":"vendor"},"throughput":{"value":"searched not found","citation":"https://www.glean.com/","status":"depth-floor-reached","tier":"T2","source_class":"vendor"},"backend-storage":{"value":"custom","citation":"https://www.glean.com/","status":"real-data","tier":"T2","source_class":"vendor"},"multi-tenancy":{"value":"Logically isolated single-tenant per customer (data, models, telemetry siloed; no shared vector index); option for fully isolated single-tenant in customer AWS/Azure/GCP","citation":"https://www.glean.com/security","status":"real-data","tier":"T2","source_class":"vendor"},"encryption":{"value":"AES-256 at rest, TLS 1.3 in transit; FIPS 140-2 KMS; SOC 2 Type II + ISO/IEC 27001","citation":"https://www.glean.com/security","status":"real-data","tier":"T2","source_class":"vendor"},"sso-rbac":{"value":"SSO + RBAC","citation":"https://www.glean.com/security","status":"real-data","tier":"T2","source_class":"vendor"},"embedding-model":{"value":"locked","citation":"https://www.glean.com/","status":"real-data","tier":"T2","source_class":"vendor"},"consistency":{"value":"not documented in public vendor materials (operational dimension typically managed in private deployment guides).","citation":"https://www.glean.com/security","status":"depth-floor-reached","tier":"T2","source_class":"vendor"},"versioning":{"value":"not documented in public vendor materials (operational dimension typically managed in private deployment guides).","citation":"https://help.glean.com/","status":"depth-floor-reached","tier":"T2","source_class":"vendor"},"tombstoning":{"value":"soft-delete only","citation":"https://www.glean.com/","status":"real-data","tier":"T2","source_class":"vendor"},"schema-evolution":{"value":"schema with migration","citation":"https://www.glean.com/","status":"real-data","tier":"T2","source_class":"vendor"},"namespace":{"value":"per-tenant","citation":"https://www.glean.com/","status":"real-data","tier":"T2","source_class":"vendor"},"contradiction":{"value":"LLM resolves and overwrites","citation":"https://www.glean.com/","status":"real-data","tier":"T2","source_class":"vendor"},"forgetting":{"value":"not documented in public vendor materials (operational dimension typically managed in private deployment guides).","citation":"https://www.glean.com/security","status":"depth-floor-reached","tier":"T2","source_class":"vendor"},"mcp-support":{"value":"native (first-party) — Glean MCP server","citation":"https://www.glean.com/blog/glean-mcp-server","status":"real-data","tier":"T2","source_class":"vendor"},"a2a-support":{"value":"no Google A2A (Agent2Agent) integration documented as of 2026-05.","citation":"https://help.glean.com/","status":"depth-floor-reached","tier":"T2","source_class":"vendor"},"otel":{"value":"no first-party OpenTelemetry exporter documented; standard logs/metrics typically available.","citation":"https://help.glean.com/","status":"depth-floor-reached","tier":"T2","source_class":"vendor"},"webhooks":{"value":"webhooks supported (developer API)","citation":"https://developers.glean.com/","status":"real-data","tier":"T2","source_class":"vendor"},"import-export":{"value":"JSON via API; proprietary index","citation":"https://developers.glean.com/","status":"real-data","tier":"T2","source_class":"vendor"},"integration-count":{"value":"not applicable — wrong section","citation":null,"status":"not-applicable","tier":"T3"},"orchestration":{"value":"not applicable — wrong section","citation":null,"status":"not-applicable","tier":"T3"},"programmatic-control":{"value":"not applicable — wrong section","citation":null,"status":"not-applicable","tier":"T3"},"vendor-benchmarks":{"value":"not applicable — wrong section","citation":null,"status":"not-applicable","tier":"T3","last_verified_at":"2026-05-06"},"pricing-specifics":{"value":"not applicable — wrong section","citation":null,"status":"not-applicable","tier":"T3"},"agent-abstraction":{"value":"not applicable — wrong section","citation":null,"status":"not-applicable","tier":"T3"},"memory-primitives":{"value":"not applicable — wrong section","citation":null,"status":"not-applicable","tier":"T3"},"llm-lock":{"value":"not applicable — wrong section","citation":null,"status":"not-applicable","tier":"T3"},"runtimes":{"value":"not applicable — wrong section","citation":null,"status":"not-applicable","tier":"T3"},"session-handling":{"value":"not applicable — wrong section","citation":null,"status":"not-applicable","tier":"T3"},"validated-verticals":{"value":"financial-services, healthcare, legal, internal IT, KM, contact center","citation":"https://www.glean.com/","status":"real-data","tier":"T2","source_class":"vendor"},"time-to-running":{"value":"<1week to weeks-to-months (enterprise procurement + connectors)","citation":"https://www.glean.com/","status":"real-data","tier":"T2","source_class":"vendor"},"anti-fit":{"value":"not for SMB / consumer use cases","citation":"https://www.glean.com/","status":"real-data","tier":"T2","source_class":"vendor"},"optimised-for":{"value":"enterprise connectors + entitlements + governance + RAG-grounding","citation":"https://www.glean.com/","status":"real-data","tier":"T2","source_class":"vendor"},"adjacent-infrastructure":{"value":"requires connector setup + identity provider + LLM","citation":"https://www.glean.com/","status":"real-data","tier":"T2","source_class":"vendor"},"pros":{"value":"Most polished enterprise AI search product — connectors, governance, ranking, and conversational interface tightly integrated; high enterprise NPS.","citation":"https://www.glean.com/","status":"real-data","tier":"T2","source_class":"vendor"},"cons":{"value":"Enterprise pricing; closed product so memory primitives aren't exposed to developers building agents.","citation":"https://www.glean.com/","status":"real-data","tier":"T2","source_class":"vendor"},"links":{"value":"glean.com","citation":"https://www.glean.com/","status":"real-data","tier":"T2","source_class":"vendor"},"obs-langsmith":{"value":"","citation":null,"status":"no-data","tier":"T3","last_verified_at":"2026-05-14"},"obs-opentelemetry":{"value":"","citation":null,"status":"no-data","tier":"T3","last_verified_at":"2026-05-14"},"obs-datadog":{"value":"","citation":null,"status":"no-data","tier":"T3","last_verified_at":"2026-05-14"},"obs-helicone":{"value":"","citation":null,"status":"no-data","tier":"T3","last_verified_at":"2026-05-14"},"obs-weave":{"value":"","citation":null,"status":"no-data","tier":"T3","last_verified_at":"2026-05-14"},"obs-langfuse":{"value":"","citation":null,"status":"no-data","tier":"T3","last_verified_at":"2026-05-14"},"obs-arize":{"value":"","citation":null,"status":"no-data","tier":"T3","last_verified_at":"2026-05-14"},"obs-custom":{"value":"","citation":null,"status":"no-data","tier":"T3","last_verified_at":"2026-05-14"},"cost-token-budget":{"value":"","citation":null,"status":"no-data","tier":"T3","last_verified_at":"2026-05-14"},"cost-prompt-caching":{"value":"","citation":null,"status":"no-data","tier":"T3","last_verified_at":"2026-05-14"},"cost-semantic-caching":{"value":"","citation":null,"status":"no-data","tier":"T3","last_verified_at":"2026-05-14"},"cost-batching":{"value":"","citation":null,"status":"no-data","tier":"T3","last_verified_at":"2026-05-14"},"cost-model-routing":{"value":"","citation":null,"status":"no-data","tier":"T3","last_verified_at":"2026-05-14"},"cost-streaming-only":{"value":"","citation":null,"status":"no-data","tier":"T3","last_verified_at":"2026-05-14"},"cost-observability-cost-attribution":{"value":"","citation":null,"status":"no-data","tier":"T3","last_verified_at":"2026-05-14"},"eval-langsmith-evals":{"value":"","citation":null,"status":"no-data","tier":"T3","last_verified_at":"2026-05-14"},"eval-braintrust":{"value":"","citation":null,"status":"no-data","tier":"T3","last_verified_at":"2026-05-14"},"eval-weights-and-biases-agent":{"value":"","citation":null,"status":"no-data","tier":"T3","last_verified_at":"2026-05-14"},"eval-helicone-evals":{"value":"","citation":null,"status":"no-data","tier":"T3","last_verified_at":"2026-05-14"},"eval-custom-test-harness":{"value":"","citation":null,"status":"no-data","tier":"T3","last_verified_at":"2026-05-14"},"eval-human-loop":{"value":"","citation":null,"status":"no-data","tier":"T3","last_verified_at":"2026-05-14"},"eval-production-traffic-replay":{"value":"","citation":null,"status":"no-data","tier":"T3","last_verified_at":"2026-05-14"},"commit-trajectory":{"value":"not applicable — no GitHub repo","citation":null,"status":"not-applicable","tier":"T3","last_verified_at":"2026-05-14"},"citation-trajectory":{"value":"not applicable — non-paper row","citation":null,"status":"not-applicable","tier":"T3","last_verified_at":"2026-05-14"},"download-trajectory":{"value":"not applicable — not published as a package","citation":null,"status":"not-applicable","tier":"T3","last_verified_at":"2026-05-14"},"cost-input-usd-per-mtok":{"value":"not applicable — subscription pricing, no per-token cost","citation":"https://www.glean.com/pricing-guide","status":"not-applicable","tier":"T2","source_class":"vendor"},"cost-output-usd-per-mtok":{"value":"not applicable — subscription pricing, no per-token cost","citation":"https://www.glean.com/pricing-guide","status":"not-applicable","tier":"T2","source_class":"vendor"},"cost-tier":{"value":"not applicable — subscription pricing, no per-token cost","citation":"https://www.glean.com/pricing-guide","status":"not-applicable","tier":"T2","source_class":"vendor"},"cost-pricing-model":{"value":"subscription","citation":"https://www.glean.com/pricing-guide","status":"real-data","tier":"T2","source_class":"vendor"},"cost-last-verified":{"value":"2026-06-29","citation":"https://www.glean.com/pricing-guide","status":"real-data","tier":"T2","source_class":"vendor"},"capability-composite-score":{"value":"not applicable — enterprise search platform, not a capability-rankable system","citation":null,"status":"not-applicable","tier":"T3"},"capability-band":{"value":"not applicable — enterprise search platform, not a capability-rankable system","citation":null,"status":"not-applicable","tier":"T3"},"capability-benchmark-sources":{"value":"not applicable — enterprise search platform, not a capability-rankable system","citation":null,"status":"not-applicable","tier":"T3"},"capability-last-verified":{"value":"not applicable — enterprise search platform, not a capability-rankable system","citation":null,"status":"not-applicable","tier":"T3"},"use-case-tags":{"value":"not applicable — enterprise search, not a memory system","citation":null,"status":"not-applicable","tier":"T3"},"use-case-anti-tags":{"value":"not applicable — enterprise search, not a memory system","citation":null,"status":"not-applicable","tier":"T3"},"adoption-accelerator":{"value":"","citation":null,"status":"no-data","tier":"T3"},"architecture-deployment-locus":{"value":"cloud","citation":"https://www.glean.com/platform/security","status":"real-data","tier":"T2","source_class":"vendor"},"licensing-bucket":{"value":"commercial","citation":"https://www.glean.com/pricing-guide","status":"real-data","tier":"T2","source_class":"vendor"},"positioning-platform-vs-product":{"value":"both","citation":"https://www.glean.com/","status":"real-data","tier":"T2","source_class":"vendor"},"taxonomy-three-layer-rollup":{"value":"agent-infra","citation":"https://github.com/MrPeppersDev/agent-infrastructure-landscape/blob/main/docs/schema/section-to-three-layer-rollup.json","status":"real-data","tier":"T1","source_class":"repo"},"developer-activity-opendigger":{"value":"","citation":null,"status":"no-data","tier":"T3"},"freshness-date":{"value":"2026-10-27","citation":"https://mrpeppersdev.github.io/agent-infrastructure-landscape/systems/glean--glean-com","status":"real-data","tier":"T2","source_class":"catalog"},"compliance-certifications":{"value":"","citation":null,"status":"no-data","tier":"T3"},"sdk-languages":{"value":"","citation":null,"status":"no-data","tier":"T3"},"protocol-support":{"value":"","citation":null,"status":"no-data","tier":"T3"},"maturity":{"value":"","citation":null,"status":"no-data","tier":"T3"}},"corroboration":{"cited_cells":43,"third_party_cells":3},"edges":{"outgoing":[],"incoming":[{"source":"arcade-dev--arcade-dev","target":"glean--glean-com","type":"integrates-with","evidence":"Arcade docs have a Glean integration page.","citation":"https://docs.arcade.dev/en/resources/integrations/search/glean","verified_at":"2026-10-29"},{"source":"langflow--gh-langflow-ai-langflow","target":"glean--glean-com","type":"integrates-with","evidence":"Langflow components bundle: Glean Search API component.","citation":"https://docs.langflow.org/bundles-glean","verified_at":"2026-10-29"}]},"history":[],"license":"CC-BY-4.0","source":"https://github.com/MrPeppersDev/agent-infrastructure-landscape/blob/main/data/landscape.json"}